Yashank Gupta
Key Account Manager
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About
I am Customer obsessed person looking for key account manager or customer success role having 3+ of experience in the same
Experience
As a Key Account Manager at SupplyNote, I leverage my CS skills to build and maintain strong relationships with key clients. I onboard and manage over 200 customers across different industries, resolving any issues and complaints, and ensuring customer satisfaction and retention. I also identify and execute opportunities for up-selling and cross-selling, generating new leads and referrals, and contributing to the company's revenue and growth.
My customer success expertise stems from my previous roles as a Senior Executive at MyOperator and an Assistant Marketing Manager at Fit India Trust, where I developed and implemented effective sales and marketing strategies, supervised and motivated sales teams, and increased brand awareness and loyalty. I hold a Bachelor of Science in Zoology/Animal Biology from Dyal Singh College, Delhi University, and a Post Graduate Diploma in Marketing from IILM. I am passionate about delivering value and solutions to my clients, learning new skills and technologies, and collaborating with diverse and dynamic teams.
