Yogesh Ghadage

Dynamic and performance-driven Operations Manager with 5+ years of proven expertise in LPG distribution, logistics management, and customer operations within the gas sector. Skilled in optimizing supply chain processes, leading cross-functional teams, ensuring strict safety compliance, and enhancing customer satisfaction. Demonstrated ability to improve operational efficiency, reduce costs, and drive business growth in high-demand environments.

Manager – Operations - Swayambhu Bharatgas - Rajgurunagar

(2021-10)

• Lead end-to-end LPG distribution operations, ensuring on-time delivery and 100% compliance with safety regulations.
• Manage and mentor a team of delivery staff, office personnel, and technicians to achieve operational targets.
• Implement route optimization strategies, improving delivery efficiency and reducing turnaround time.
• Oversee inventory management, stock audits, and cylinder tracking to minimize losses and discrepancies.
• Act as the primary point of contact for customer issue resolution, significantly enhancing service quality.
• Coordinate with oil company officials for audits, reporting, and compliance reviews.
• Drive continuous process improvements to enhance operational productivity and service standards.
• Improved operational efficiency and delivery performance through process optimization.
• Reduced operational costs by streamlining logistics and resource allocation.
• Maintained strong safety compliance record with zero major incidents.

Sales Executive - Vodafone Idea Ltd. - Pune

(2019 - 2021)

• Achieved and exceeded sales targets through effective customer engagement and relationship management.
• Handled customer queries, billing issues, and service support, ensuring high satisfaction levels.
• Maintained accurate sales records and reports to support business decision-making.
• Contributed to revenue growth by promoting telecom products and services.

Bachelor of Commerce - Commerce - Savitribai Phule Pune University (2021)