Rahaf Hussein

looking for a full time job As an ( associate/ advisor/ assistant)

I started my exp with an internship at Sofia hotel where I was a receptionist and a reservation agent and I had also trained at a travel agency as a reservation agent and a receptionist and for me most recent job I was working at crystel.co outsourcing services full time job as a customer service advisor as:

Inbound agent responsibilities

• Customer Care Services
• Order Taking Services
• Answering Services
• Help Desk Support
• Appointment Scheduling
• Direct Response Call Centre and then I had positioned as an

Outbound agent responsibilities

• Surveys & Market Research
• Customer Service Calls
• Follows up Calls
• Appointment Scheduling
• Mail follow up
• Clear list

I have graduated with bachelor's degree in tourism management from the university of Jordan with very good GBA 3.5