
Boniface Mwangi
Sales & Customer Service Professional
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About
A motivated Business Management professional with a Diploma in Business Management and over 1 year of experience in sales, marketing, and microfinance operations. Skilled in business development, customer relations, financial management, and team coordination. Adept at analyzing business performance, improving processes, and contributing to organizational growth. Passionate about delivering results and building long-term value for the business.
Experience
Sales & Marketing Assistant (Part Time) at SolarTech Solutions (Solar Panel Shop) (2023-04 – 2024-08)
- Promoted and marketed solar panel products and accessories to residential and commercial clients.
- Identified customer needs and provided tailored solar energy solutions.
- Prepared quotations, proposals, and sales presentations.
- Followed up on leads and converted prospects into loyal customers.
- Built and maintained strong customer relationships to ensure repeat business.
- Assisted in managing inventory and coordinating product deliveries.
- Supported marketing campaigns and community outreach initiatives.
- Achieved monthly sales targets and contributed to business growth.
Attachment – Operations Assistant at JAC Microfinance Bank (2024-10 – 2024-12)
- Assisted in loan processing, documentation, and customer onboarding.
- Verified customer information and ensured compliance with policies.
- Supported credit officers in appraisal and risk assessment.
- Maintained customer records and updated databases.
- Handled customer inquiries and provided excellent service.
- Learned and applied microfinance operations and financial procedures.
Office Administrator at Highway Automainlans Ltd (2025-11 – 2026-05)
- Managed office operations and ensured smooth day-to-day administrative functions.
- Handled correspondence, filing, documentation, and record management.
- Coordinated meetings, appointments, and internal communications.
- Managed office supplies and maintained organized workspaces.
- Prepared reports, data summaries, and presentations for management.
- Supported HR and finance functions including payroll documentation and expense reports.
- Liaised with clients, suppliers, and stakeholders to ensure effective communication.
- Ensured compliance with company policies and procedures.
Education
Diploma in Business Management – Multimedia University of Kenya (2023 – 2025)
Kenya Certificate of Secondary Education (KCSE) – Miharati Secondary School (2019 – 2022)
