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Catherine Yenko

Catherine Yenko

SALES, BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE PROFESSIONAL

Talent
NairobiMember since August 10, 2026
Lead Generation & ProspectingSales Development & Tele-salesCustomer Relationship ManagementCold Calling & Lead QualificationConsultative SellingBusiness DevelopmentSales Target AchievementNegotiation & PersuasionCustomer Service & Escalation HandlingCRM & Data ManagementCommunication & PresentationTeam Collaboration & Process Improvement
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Lead Generation & ProspectingSales Development & Tele-salesCustomer Relationship ManagementCold Calling & Lead QualificationConsultative Selling

About

Results-driven Sales and Business Development professional with experience in lead generation, customer engagement, consultative selling, and relationship management. Proven ability to identify business opportunities, engage prospects, meet sales targets, and build lasting client relationships. Strong communication, negotiation, and customer service skills with experience working in fast-paced, target-driven environments.

Experience

Team Lead – Business Development at Koinonia Church and Clergy Sacco (2025-05 – 2026-06)

Led business development activities focused on lead generation, membership growth, savings, and loan uptake.

  • Identified and pursued new business opportunities through targeted prospecting and outreach.
  • Built and maintained strong relationships with prospective and existing clients.
  • Conducted product presentations and financial education to convert prospects into members.
  • Managed client follow-ups and ensured timely resolution of customer inquiries.
  • Collaborated with management to develop sales strategies and improve service delivery.

Tele Sales & Account Manager at Mombo Sacco (2023-03 – 2025-04)

Generated and followed up on leads through telephone and multi-channel customer engagement.

  • Promoted Sacco products and services to prospective and existing customers.
  • Built strong customer relationships and maintained an active client portfolio.
  • Consistently met and exceeded sales and performance targets.
  • Managed customer inquiries, follow-ups, and escalations professionally.

Sales and Marketing Representative at Platinum Credit Limited (2022 – 2023)

Drove sales growth through consultative selling and targeted customer outreach.

  • Built strong client relationships and generated repeat business.

Sales and Marketing Representative at Safaricom PLC (2020)

Promoted and sold Safaricom products through needs-based selling.

  • Upsold and cross-sold value-added services.

Education

Diploma in Health Patient Attendant – Vision Empowerment Training Institute

Skills

SALES

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