Daniel Mwaluu

Customer-focused professional with 20+ years in account management, business development, and operations. Proven track record leading teams of 30+ employees and managing 200+ client relationships across security, technology, and distribution sectors. Core competencies include customer service excellence, problem resolution, order processing, logistics coordination, and multi-tasking in dynamic environments.

Committed to continuous professional development and delivering results-driven solutions. Availability – From September 2026

Head of Diani branch at Texas alarm Kenya ltd (2025-06 – Present)

• Head of supplies and procurement
• Head of business acquisition
• Over-seeing the management of all clients
• Deployment, organize, control over 200 guards
• Target achievement of all products-alarms, guards, solar product and services e.t.c
• Other general management

Account Manager at SANTECH LIMITED (2020-11 – 2025-04)

• Content marketing
• Creation and maintenance of key accounts
• Sourcing and procurement of products as per costumer requirement
• Business development
• Advertisement of products and response to online inquiries

Key Account Manager (Coast Region) at MFI TECHNOLOGY SOLUTION LTD- COAST REGION

• Head of supplies and procurement
• Head of public sector business acquisition
• Tendering and prequalification
• Management of key accounts
• Allocate, organize, direct and control technicians
• Gather continuous information on the products
• Training of sales and marketing team
• Project management

Distribution Manager/ Business Development Assistant at MUSTEK EAST AFRICA LTD (2013 – 2014)

• Prepare, organize and delivery of clients products
• Tender supervisor
• New business acquisition
• Research and development

Manager at RAVENZO TRADING COMPANY LTD (2012 – 2013)

• In charge of all business department
• Targeting and positioning of the entire company
• Profit/revenue creation
• Administration, short term and strategic plan

Financial Business Officer at Meridian group LTD (1997 – 2011)

• Selling loans
• Preparation of loan application forms
• Facilitation of loan allocation
• Monitoring of payment schedules

Diploma in Business Management in Business Management – MOUNT KENYA UNIVERSITY (2018 – 2020)

Certificate in Business Studies in Business Studies – MOUNT KENYA UNIVERSITY (2017 – 2018)

Graduate Advanced Diploma in Business Studies in Business Studies – ICM UK (1997 – 1997)

Diploma in Sales and Marketing in Sales and Marketing – ICM UK (1994 – 1994)

Kenya Certificate of Secondary Education – MATINYAWI BOYS SECONDARY SCHOOL (1991 – 1991)

Kenya Certificate of Primary Education – MOI PRIMARY SCHOOL KITUI (1987 – 1987)