Gregory Kilonzo

First-rate IT Support Specialist with 3 years’ experience offering outstanding support to users of various levels. Exceptional skills and knowledge in user support and subject matter expert on cloud. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.

I am writing to you regarding the position of ICT Support Officer. I believe my career history and skill set make me an ideal candidate for this position. Through my degree, I have developed a wide range of technical skills from software development, hardware, and network installation and configuration, and operating systems to database design and web development. In addition to my existing IT skills, I learn quickly how to use new software and I am always eager to learn from others.

Having worked at Halton's Pharmacy and Samasource Kenya, I have gained massive experience in installing and configuring computer systems, diagnosing hardware and software faults, solving technical and application problems, either over the phone or in person and providing appropriate solutions.

Through my experience working at these companies, I have demonstrated a range of skills including the ability to build rapport and work with different types of people and I believe I could fit easily into your team. In the current position am supporting over 3000 employees both remotely and on premise. I am a hard worker, strongly motivated to working IT and able to bring energy and enthusiasm to this role,

which I believe would be of great value.

I hope you will find my CV of interest and I look forward to hearing from you.

Bachelor of science in Information Technology

Oracle certified Foundations Associate

Google Cloud Certified Associate Engineer

Aws cloud practitioner

Microsoft certified Fundamentals