Meshack Amambia
Administrative Professional seeking Virtual Assistant or Customer Support role
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About
Dedicated and detail-oriented Administrative Professional with over 10 years of experience in customer service, administration, education, and office support. Experienced in managing customer inquiries, maintaining records, coordinating schedules, and supporting daily operations. Proficient in Microsoft Office, Google Workspace, data entry, and online communication tools.
Strong organizational, communication, and problem-solving skills with a typing speed of 40 words per minute. Seeking a Virtual Assistant or Customer Support role where I can contribute to organizational success.
Experience
Junior High School Teacher - Teachers Service Commission (TSC), Kenya - Kenya
(2015-01 - 2023-12)
- Planned and delivered lessons while maintaining accurate academic records.
- Prepared reports, schedules, and administrative documents.
- Worked closely with colleagues, parents, and administrators to improve student outcomes.
- Maintained organized documentation and confidential records.
- Demonstrated excellent communication, organization, and multitasking skills.
Customer Service Officer - Makarios Children's Home and School - Kenya
(2011-01 - 2023-12)
- Responded to customer inquiries professionally and efficiently.
- Resolved complaints while maintaining positive customer relationships.
- Managed records and maintained accurate documentation.
- Coordinated meetings, school events, and administrative activities.
- Assisted visitors and provided quality customer service.
Administrative Assistant - Miliki SACCO - Kenya
(2010-01 - 2011-12)
- Managed calendars and scheduled meetings.
- Prepared reports and official correspondence.
- Maintained member records and office files.
- Supported day-to-day office administration.
- Assisted with document preparation and filing.
Education
Diploma - Human Resource Management - University of Nairobi
Diploma - Teacher Education - Egoji Teachers Training College
Diploma - Computer Studies - Institute of Software Technologies
Certificate - Basic Counselling - Kenya Institute of Professional Counselling
