Nora Sandhu

Results-driven administrative and legal support professional with over 4 years of experience in office administration, legal documentation, client relations, investigations, and security services. Skilled in coordinating daily operations, managing confidential information, preparing professional reports and legal documents, and maintaining effective stakeholder communication. Strong organizational, analytical, and problem-solving abilities developed through practical experience in legal and security environments.

Administrative & Legal Support Professional - ACMO Advocates LLP

(2022-11 - 2026-06)

• Managed daily office operations, including diaries, appointments, and meetings for senior management.
• Prepared, formatted, and proofread legal documents, reports, correspondence, and presentations.
• Assisted with the preparation and management of legal files, pleadings, court documents, and client correspondence.
• Maintained confidential client records, case files, and administrative documentation with strict accuracy and discretion.
• Implemented and maintained efficient administrative systems and procedures.
• Coordinated communications, financial processing, registration, record-keeping, and other core administrative functions.
• Applied strong analytical skills to oversee day-to-day operational activities and ensure smooth office workflow.

Liaison Officer - SecurKenya Group Ltd

(2022-03 - 2022-09)

• Served as the primary communication link between the company and over 50 clients.
• Built and maintained strong client relationships through timely updates, follow-ups, and proactive communication.
• Coordinated client reports, incident updates, and operational matters.
• Attended meetings and prepared clear reports on company activities and issues.
• Collaborated with internal teams to enhance communication and service delivery.

Administrative Assistant - Horizon Contact Centers

(2021-10 - 2022-03)

• Managed reception duties, incoming calls, visitors, and office correspondence.
• Scheduled meetings, maintained calendars, and coordinated office activities.
• Prepared reports, presentations, and meeting minutes.
• Managed office supplies and supported procurement processes.
• Handled confidential information with professionalism and discretion.

Shop Manager - Malaika Interiors and Gifts

(2020-01 - 2020-12)

• Oversaw daily shop operations and delivered high-quality customer service.
• Handled customer complaints and resolved issues professionally and efficiently.
• Supervised staff, prepared work schedules, and monitored performance.
• Managed stock control, cash handling, inventory records, and store procedures.

Investigations Attaché - Bob Morgan Security

(2019-06 - 2019-08)

• Assisted in conducting investigations and background checks.
• Prepared statements, security reports, and investigation documents.
• Collected information, interviewed witnesses, and analyzed findings.
• Supported the preparation of investigative files and security surveys.

Legal Intern - Ogolla and Advocates Law Firm

(2012-04 - 2012-05)

• Investigated case-related facts and researched relevant laws, regulations, and legal articles.
• Drafted and proofread legal reports and documents for trial preparation.
• Prepared routine correspondence and legal documents.
• Supported report drafting processes.

Bachelor of Criminology and Security Studies - Criminology and Security Studies - Egerton University (2016 - 2021)

Higher Diploma in Forensic Psychology and Criminology - Forensic Psychology and Criminology - Kenya Institute of Criminal Justice (2015 - 2016)

Diploma in Criminology - Criminology - Kenya Institute of Criminal Justice (2014 - 2015)

Kenya Certificate of Secondary Education (KCSE / O-Level) - Greensteds International School (2007 - 2013)