HR Consultant at iworld consulting (2025-01 – Present)
- Developed a strategic HR vision that aligned client business objectives with people initiatives, increasing client satisfaction through tailored workforce solutions.
- Led cross-functional teams to design and implement employer branding campaigns, enhancing talent attraction in the AdTech sector.
- Advised senior leadership on talent development and corporate social value projects, resulting in stronger stakeholder engagement and community impact.
- Provided financial and operational governance guidance, improving HR budget efficiency and risk management.
- Facilitated business development activities, securing new consultancy engagements and expanding market presence.
HR & Culture Manager at Safaricom Investment Cooperative (2022-09 – 2025-01)
- Oversaw all strategic and operational HR functions, redesigning HR planning processes to support rapid organisational growth.
- Implemented culture-change initiatives that raised employee morale and contributed to a measurable uplift in performance outcomes.
- Introduced reward management and wellness programmes, fostering a healthier work environment and supporting retention.
- Managed talent development programmes, identifying skill gaps and delivering targeted training to enhance capability.
- Ensured compliance with statutory obligations across payroll, pensions and health schemes, maintaining a zero-non-compliance record.
Chief People Officer at Vivo Fashion Group (2018-05 – 2022-08)
- Directed comprehensive HR strategy, integrating talent acquisition, performance improvement and organisational design.
- Launched performance improvement projects that streamlined appraisal cycles and improved manager-employee feedback loops.
- Steered culture and change management programmes, embedding a people-first mindset throughout the group improving engagement by 33%.
- Collaborated with senior leaders to align workforce planning with business expansion targets, supporting market entry initiatives.
- Managed HRIS deployment, enhancing data accuracy and enabling data-driven decision making across the organisation.
- Drove strategic people partnerships to enable successful market entry into Rwanda, Uganda, and the United States, aligning talent strategy, workforce planning, and local labour requirements with overall business growth objectives
Head of Human Resource & Administration at Tribeka Holdings (2015-10 – 2018-01)
- Provided HR and admin services for a group of restaurants, establishing HR planning and policy frameworks that supported operational efficiency.
- Formulated resourcing strategies and SOPs, standardising recruitment and onboarding processes across locations.
- Led the implementation of performance management systems, improving employee accountability and service quality.
- Coordinated training and development activities, raising staff competency levels and reducing turnover.
- Ensured compliance with employment regulations, maintaining a fully audit-ready HR function.
Head of Human Capital and Administration at Sovereign Hotel (2014-07 – 2015-09)
- Delivered HR business partner solutions for a 4-star hotel, aligning talent strategies with guest-service excellence goals.
- Managed HR planning, policy development and operational delivery, supporting a seamless employee experience.
- Introduced competency frameworks that clarified role expectations and supported career progression pathways.
- Facilitated employee relations initiatives, resolving conflicts and preserving a positive workplace climate.
- Optimised HR processes, improving administrative efficiency and service delivery.
Head of Human Resource & Administration at Zhongfa Asia, Africa Hotels (2013-07 – 2014-06)
- Spearheaded recruitment and performance management for multiple hotel properties, increasing staffing effectiveness.
- Delivered training and development programmes that up-skilled staff and enhanced service standards.
- Managed corporate communication, fostering internal alignment and brand consistency across the hotel chain.
- Implemented HR policies and SOPs, standardising operations and ensuring compliance with regional labour laws.
- Supported senior management in strategic workforce planning, aligning talent supply with business demand.
HR & Administration Manager at Cotes Du Rhone Ltd/Fastrack Leisure Ent. Ltd (2003-11 – 2012-07)
- Directed people management functions including performance, training, HRIS and team building, creating a cohesive work environment.
- Introduced flexible working arrangements and lifelong learning initiatives, improving employee engagement and retention by 21%.
- Developed management development programmes, enhancing leadership capability across the organisation.
- Managed HR planning, strategy and policy execution, ensuring alignment with corporate objectives.
- Oversaw formulation and implementation of SOPs, streamlining administrative processes and improving operational consistency.
