Walter Collin

Linux and Network support specialist with 15+ years experience in IT operations, Telecom infrastructure, Network Administration and system troubleshooting. I have a strong background in Linux systems (Ubuntu, CentOS), LAN/WAN configuration, VLANs, TCP/IP, VPNs, firewalls and distributed system support. Experienced in mission critical environments and field deployments currently pursuing a bachelors of Science in Information Technology.

Field Technician at EGYPRO EAST AFRICA LIMITED (2024-05 – Present)

• Splicing and terminating fibre optic cables to improve network performance.
• Using a variety of equipments such as power meters and OTDRs to test the integrity and density of the fibre optic cables.
• Ensuring compliance with safety standards and regulatory requirements during all operations.
• Communications with customers and clients to understand their fibre optic needs and ensuring customer satisfaction with the network solution provided.

Field Technician at ADRIAN KENYA LIMITED (2023-09 – 2024-04)

• Gigabyte passive optical network (GPON) installation.
• Safaricom fibre to the home (FTTH) connectivity.
• support within agreeable SLAs, structural networking and cabling, computer networking, service delivery and customer care and training.
• Ensuring compliance with safety standards and regulatory requirements during all operations.

Field Technician at SAPASHE GROUP LIMITED (2022 – 2023)

• Safaricom fibre to the home (FTTH) connectivity.
• Gigabyte passive optical network (GPON) installation.
• Support within agreeable SLAs, structural networking and cabling, computer networking, service delivery and customer care and training.
• Ensure compliance with safety standards and regulatory requirements during all operations.

Field Technician at CAMUSAT KENYA LIMITED (2017 – 2021)

• Safaricom fibre to the home (FTTH) connectivity.
• Gigabyte passive optical network (GPON) installation.
• Support within agreeable SLAs, structural networking and cabling, computer networking, service delivery and customer care and training.
• Ensuring compliance with safety standards and regulatory requirements during all operations.

Data Entry Operator at JOCKEY CLUB OF KENYA (2014 – 2016)

• Ensure timely and accurate processing and input of data handled by the team, providing backup for the display team in the event of a recovery, providing quality assurance, monitoring and integrity services of incoming data, providing exceptional customer service to support fast and professional correspondence through instant messaging, calls and emails.

Tote Technician Assistamt at JOCKEY CLUB OF Kenya (2011 – 2012)

• Provision of technical support to end users, setting up of Tote betting machines, computer networking and availing of I.T systems and services, liaising with end users to determine their I.T training needs, keeping track of users’ problems and queries, handling general customer service issues.

Attachement at MINISTRY OF ENVIRONMENT AND NATURAL RESOURCES (2009-09 – 2009-11)

• Activities included System analysis, design and development, basic computer programming, computer networking, maintenance and repairs, data preparations, entry and compilation, computer hardware and software installation and operation, visual image interpretation, enhancement and digitization.

Diploma in Computer studies – Railway Training Institute (2008 – 2010)

– Butula Boys High School (2002 – 2005)