Farah Jaber

Manage end-to-end recruitment process including job postings, CV screening, shortlisting, and interview evaluation Coordinate with HODs by sharing qualified candidates and supporting hiring decisions Oversee employee onboarding and offboarding processes (arrival notices, exit interviews, clearance forms, departure notices)

HR Officer - Multifab Group - Beirut, Lebanon

(2024-11)

• Manage end-to-end recruitment process including job postings, CV screening, shortlisting, and interview evaluation
• Coordinate with HODs by sharing qualified candidates and supporting hiring decisions
• Oversee employee onboarding and offboarding processes (arrival notices, exit interviews, clearance forms, departure notices)
• Ensure new hire legal compliance, including work visa processing and documentation
• Maintain and update employee records, files, and HR database
• Monitor attendance, leave requests, and employee tracking systems
• Handle employee relations, including inquiries, complaints, and conflict resolution
• Conduct probation evaluations and support performance follow-ups
• Prepare and issue official documents (employment certificates, experience letters, warning notices, contracts)
• Update and maintain organizational charts, job descriptions, and HR policies
• Assist in HR reporting and metrics tracking
• Coordinate internal employee engagement activities and events
• Support administrative HR tasks such as ticket booking and employee logistics

HR and Executive Coordinator - EffiGO - Dubai, United Arab Emirates

(2024-03 - 2024-08)

• Provide support to senior executives, manage communications, and special projects to ensure efficient operation and effective decision-making
• Supporting in recruitment process by posting job listings, screening, scheduling interviews and assisting with onboarding procedures for new hires
• Providing high level administrative support including managing calendars, scheduling meetings, arranging travel and handling correspondents
• Overseeing day to day including maintaining office supplies, managing office equipment
• Serving as a liaison between the managing partner and internal and external stakeholder including clients, partners and employees. Facilitate communication and ensure timely responses to inquiry
• Addressing employee inquiries and concerns, and fostering a positive workplace environment
• Creating progress reports, presentations, and other documents as required
• Maintaining confidential files and records, manage databases and organize documents to ensure efficient retrieval of information as needed

Junior Accountant - Al Mawarid Bank - Beirut, Lebanon

(2023-07 - 2024-03)

• Managing and reconciling financial transactions, ensuring compliance with regulatory standards, and providing accurate and timely financial reports for effective decision-making
• Conducting monthly bank statement reconciliation to ensure accuracy between bank records and the company's financial accounts
• Identifying and investigating discrepancies, and proactively resolve outstanding items
• Verifying and reconciling all incoming and outgoing transactions, including deposits, withdrawals, and electronic transfers
• Ensuring the accuracy of recorded financial transactions in the general ledger by reconciling bank transactions with internal records
• Supporting month-end and year-end closing processes by reconciling all relevant accounts
• Maintaining organized and detailed documentation of all reconciliation activities
• Communicating effectively with internal teams and external stakeholders regarding reconciliation status and any outstanding issues

Credit Cards Specialist - Al Mawarid Bank - Beirut, Lebanon

(2018-07 - 2023-07)

• Launched, oversaw, and managed credit and debit card programs, ensuring compliance with regulations, and providing exceptional service to cardholders
• Spearheaded the management of credit and debit card programs, overseeing the entire lifecycle from issuance to cancellation
• Provided exceptional customer service to cardholders, resolving inquiries, disputes, and issues promptly and effectively
• Implemented customer feedback mechanisms to improve overall cardholder satisfaction
• Launched new card products, collaborating with cross-functional teams in product development, marketing, and IT
• Managed credit limits for cardholders, analyzing financial profiles and risk factors to determine appropriate limits
• Reviewed regularly and adjusted credit limits based on cardholder behavior and creditworthiness
• Established and maintained effective relationships with card processors, vendors, and card networks

Teller - Al Mawarid Bank - Beirut, Lebanon

(2017-07 - 2018-07)

• Managed various financial transactions, including deposits, withdrawals, and customer inquiries, while ensuring accuracy, compliance with policies, and delivering excellent customer service
• Handled efficiently cash transactions, including deposits, withdrawals, and currency exchanges
• Maintained a high level of accuracy in counting and balancing cash drawers
• Provided friendly and professional customer service to clients during transactions
• Assisted customers with inquiries, account information, and problem resolution
• Processed various financial transactions, such as check cashing, money orders, and cashier's checks
• Collaborated with colleagues and other departments to address customer needs and resolve issues

B.S - Business Management - Lebanese American University (LAU) (2013 - 2017)

American System - East Wood College (2007 - 2013)

Lebanese System - Beirut Baptist School (1998 - 2006)