Achu Ifeanacho Jeffery

Highly organized, hardworking, and customer-focused professional with strong communication and interpersonal skills. Fluent in English with experience in customer care, hospitality, front desk operations, and support services across Nigeria and Malta. Known for being neat, well-spoken, reliable, and capable of working effectively in fast-paced environments.

Experienced in assisting customers, resolving inquiries professionally, maintaining excellent service standards, and working collaboratively within teams. Adaptable and eager to contribute positively to hospitality, customer support, office administration, caregiving, and related industries.

Customer Care Representative - GLO Telecommunications Network - Nigeria

(2010-01 - 2012-12)

• Answered customer calls and resolved company-related inquiries professionally.
• Provided customer support and maintained positive customer relationships.
• Handled complaints and assisted customers with service-related concerns.
• Maintained professionalism and excellent communication during interactions.

Receptionist - Presidential Hotel - Nigeria

(2019-01 - 2020-12)

• Welcomed guests and attended to customer needs efficiently.
• Managed front desk inquiries and provided accurate information.
• Handled reservations, calls, and customer service responsibilities.
• Maintained a clean, organized, and professional reception environment.

Customer Care / Front Desk Manager - Benny Brothers - Nigeria

(2022-01 - 2023-12)

• Answered calls from customers and responded to inquiries.
• Managed front desk operations and customer relations.
• Resolved company-related questions professionally and efficiently.
• Assisted in maintaining smooth daily office operations.

Nollywood Actor - Actors Guild of Nigeria - Nigeria

(2023-01 - 2026-12)

• Performed in films and storytelling productions within the Nigerian movie industry.
• Worked collaboratively with production teams and directors.
• Demonstrated creativity, confidence, communication, and presentation skills.
• Entertained audiences and contributed to successful productions.

Cleaning Agent - Clean and Turkey - Malta

(2026-01)

• Assist different companies with cleaning and maintenance services.
• Maintain cleanliness, hygiene, and organization of assigned environments.
• Work efficiently both independently and within teams.
• Ensure high standards of cleanliness and customer satisfaction.

First School Leaving Certificate - Air Force Primary School, Enugu (2002-12)

Senior School Certificate - Federal Government College, Enugu (2008-12)

Bachelor of Technology - B.Tech - Federal University of Technology, Owerri (2018-12)