Ramkesh Meena

11+ Year as specialist Housing Finance, LAP & Gold Loan Branch Operations + Customer service, Regional Operations Manager and State Operations Manager with a Demonstrated history of working in the Financial Services Industry. To work effectively for the organization and at the same time look for the growth and growth of Company.

Regional Operations Manager - Branch Operations & Customer Service - ROHA HOUSING FINANCE PVT. LTD.

(2025-11)

Lead a team of Entire Rajasthan – 25 Branch, Team Size – 32 Branch Operations & Customer Service of Home Loan, MSME and LAP Product. Responsible for complete ownership of resources (Operations team) and achievement. Oversee all hiring and recruiting efforts within the region. Ensure timely, accurate and efficient productivity in the loan Processing department.

Ensure Best

Practice are in place to ensure accuracy in HL & LAP Files, collateral perfection, exceptions tracking etc. Reviewed and evaluated loan documentation, exceptions, and files to determine if programmed, process, and documentation were following internal company requirements, guidelines and/or government regulations. Responsible for day-to-day activities of Operation for region in smooth manner. Team / People Development - Hiring and build, coach, and mentor high performance-oriented teams Working on Console, Deviation part, Pdd Tracker, Subsequent disbursement, stamping online, DM or login check list Documents tracking post disbursement from branch to HO and preparation of MIS. PDC/ECS/NACH Management; Collection of NACH/ECS where same has not been activated. OTC/PDD Management, Cheque handover process and follow up

Area Operations Manager - TRUHOME FINANCE LIMITED (Formerly Known as SHRIRAM HOUSING FINANCE LIMITED)

(2022-12 - 2025-10)

Team Size – 24, Taking care 25 Branches of Rajasthan & Agra Operation Process of Home Loan, LAP, and MSME. Close Monitoring of Overall Branch Disbursement & Customer Service Process.

State Operations Manager - AAVAS FINANCIERS LIMITED

(2022-02 - 2022-12)

Team Size – 45, Taking care 38 Branches of Rajasthan Operation Process of Home Loan, LAP, and MSME. Close Monitoring of Overall Disbursement & Customer Service Process.

Senior Area Operation Manager - BAJAJ FINANCE LIMITED

(2016-01 - 2021-12)

Team Size – 38, Taking care 16 Branches of Haryan Branch Operation Process of Home Loan, LAP, and MSME Gold Loan, Personal Loan, Consumer Durable. Close Monitoring of Overall Disbursement & Customer Service Process.

Gold Loan Sales - HDFC Bank Ltd.

(2015-06 - 2016-01)

B.A - Kota University

MBA - Finance - JNU