Edgar Placencia

Result-driven Quality Professional with 15+ years of expertise leading Quality Management Systems (QMS) and continuous improvement initiatives within high-regulated manufacturing sectors (Automotive, Aerospace and Electronics).

Subject Matter

Expert (SME) in high-mix manufacturing technologies, including Fiber Optics, High-Speed & Power Cables, Wiring Harnesses, Plastic Injection Molding, Metal-Mechanics and Connectors. Proven success leading cross-functional teams of 20 to 50 engineers and technicians to achieve operational excellence. Expert in Lean Six Sigma methodologies, scrap reduction, and ensuring strict compliance with ISO 9001, AS9100 and IATF 16949 standards.

Quality Manager at Amphenol Fiber Optics (2024-08 – 2025-11)

Directed the Quality department to implement and sustain a robust Quality Management System (QMS), ensuring compliance with ISO standards and customer-specific requirements across manufacturing operations. Managed quality control and NPI for high-end technology lines including Fiber Optics, Connectors and High-Speed Cables.

• Recovered USD $650K by auditing and re-engineering the warranty management and RMA processes.
• Generated USD $125K in annual cost savings through driving Lean Manufacturing and process optimization projects.
• Improved audit compliance by 70% through the implementation of corrective and preventive actions (CAPA).
• Decreased manufacturing scrap by 20% via statistical process control (SPC) managed through Minitab and operator training matrices.

Customer Quality Engineer at SMD Enterprises Inc. (2019-06 – 2023-12)

Managed critical customer quality complaints, warranty claims and RMAs. Acted as the technical interface for North American customers to resolve field failures related to Metal-Mechanics and electromechanical assemblies, collaborating directly with manufacturing and engineering teams to protect account revenue. Utilized Minitab, Excel data analytics and SAP/Oracle systems to track field return trends, accelerating engineering root-cause analysis.

• Improved customer quality metrics by 20%, optimizing and improving PPAP approvals and eliminating quality claims.
• Honored with 2021 Quality Award for outstanding operational excellence.

Quality Manager at ICA Specialty Harnesses (2018-04 – 2019-05)

Led quality initiatives focused on manufacturing process optimization, root cause analysis and continuous improvement for complex Wiring Harnesses and Power Cables.

• Reduced external PPMs by 90% through rigorous 8D applications, eliminating recurring defects and major customer complaints.
• Reduced equipment downtime by 60% during model changeovers by streamlining first-article inspection delays.

Quality Engineer III at The Chamberlain Group Inc. (2017-09 – 2018-04)

Quality Superintendent at Leoni Wiring Systems S.A de C.V (2013-05 – 2017-09)

Quality Engineer at Parker Aerospace (2011-02 – 2013-05)

Continuous Improvement Assistant at Robert Bosch (2010-09 – 2011-01)

Bachelor of Science in Industrial Engineering – Universidad de Sonora (2010-06)