Mark Rohner

I am seeking a challenging and varied position that utilizes and builds upon my professional skills and focused abilities.

Floating Community Manager Team Lead at Thrive Communities (2022-10 – Present)

• Floating Community Manager position supporting in the growth and daily management of Thrive Communities properties in the greater Seattle, Portland, and Bend territories.
• Utilized my specialty skills to improve the exposure rates and rental income at all property assignments.
• Brought 20+ years as a service specialist to contribute to a positive community culture, and improve resident relations/retention.
• Ability to adapt quickly to be of maximum support to ever changing environments and community needs.
• Built a reputation within the company for bringing a positive impact to communities, and within the company culture.
• Approaches works with a desire to always strive to make a greater contribution to the company, including working with the Systems & Marketing teams, and on Transitions & Leasing-Up properties.

Leasing Manager at 735 St Clair Apartments (2018-03 – 2021-06)

• Perform all sales and leasing activities to achieve the community's revenue and occupancy goals including marketing, advertisement production & management, scheduling & conducting community tours, and following up with leads.
• Application screening, lease production and move-in package preparation to ensure a smooth resident lease signing and move-in.
• Maintaining a keen knowledge of the current rental market and competitor conditions that may impact the community's occupancy and sales results.
• Ability to "wear many hats", and adapt to quickly changing job duties between leasing and property management duties.

Driving Partner at Uber (2018-10 – 2023-10)

• Safely transporting commuters, with a focus on giving excellent customer service.
• Utilized interpersonal skills to adjust communication to fit individual needs.
• Position required sharp observation and response skills for handling ever changing variables.
• Accomplishments include maintaining a perfect 5 Star customer rating.

Leasing Agent at Make A Move West (2014-01 – 2018-09)

• Daily operations management of successful boutique leasing agency in Los Angeles.
• Presented company services to acquire new clientele, and worked closely with clients for a successful partnership.
• Online advertising management and lead generation.
• Presenting the properties in a professional and pleasant manner using developed and instinctual interpersonal skills.
• Reputation for quick closings & finding ideal tenants that pair well with with clients preferences.
• Worked closely with the community and clients, advising on property issues & maintinece.

Catering & Fine Dining Server at Wolfgang Puck Catering (2014-08 – 2018-09)

• VIP catering service.
• Creating an appealing dining environment using developed and instinctual interpersonal skills.
• Provided professional and personable service to ensure client and guest satisfaction.
• Accomplishments include: VIP Host at the Governor's Ball of the 2014-2017 Academy Awards.
• Experience working with multinational VIP and celebrity clientele.

Server at Ventana Grill (2010-06 – 2013-12)

• Casual fine-dining service of "coastal-fusion" Latin-American/Californian cuisines, with a focus on pairings with California's central coast wines.
• Creating an appealing dining environment using developed and instinctual interpersonal skills.
• Providing efficient, detailed, service to ensure and enjoyable dining experience.
• Training of new service staff.
• Accomplishments included: opening restaurant, building reputation in community for excellent service, and maintaining rapport with return guests.
• Multiple excellent reviews on Yelp, Urban Spoon, Four Square, and Open Table.

Assistant at C.M. Wright Inc. (2007-01 – 2008-04)

• Maintaining professional relationship and daily contact with clients, vendors, contractors, and artists.
• Balancing fast-paced, high-volume office and personal assistant tasks.
• General office assistant duties including phone calls, messages, scheduling, faxing, copying, filing, scanning, emailing, letter writing, shipping, etc.
• Specialized tasks including managing domestic and oversees auctioning, personal shopping, in-depth product research, ordering, computer maintenance, and various personal projects.

Server at Circa 55 at The Beverly Hilton (2006 – 2007)

• Personable fine-dining service, offering classic dishes with a modern twist. Focus on wine and cocktail pairings.
• Working directly with high-profile clients.
• Maintaining a balance of all components necessary for an enjoyable dining experience.
• Accomplishments included completing and utilizing extensive Hilton World Class and Mobil 5 Star training programs.