Melody Shezi
Customer service
Talento
ZAMiembro desde 12 de mayo de 2026
Leadership SkillsTime ManagementDetail OrientedWritten and Verbal CommunicationComputer Literacy
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Leadership SkillsTime ManagementDetail OrientedWritten and Verbal CommunicationComputer Literacy
Sobre mí
I am a highly organised individual with great communication skills and have +2 year experience working as a customer care representative in a call center and 1 year as a teacher assistant.
Experiencia
Customer Service Agent at CCI (2019-08 – 2021-03)
- Manage all customer issues and resolve all complaints effectively.
- Interact with customers by providing and processing information in response to inquries.
Teacher Assistant at SHAKAS KRAAL PRIMARY SCHOOL (2013-03 – 2013-09)
- Assist with lesson planning.
- Over see classroom activities by creating learning.
- Promote proffessional and developed experiences aligned with the school's vision.
Customer Service Consultant at TRUWORTHS (2009-03 – 2009-11)
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
Educación
Public Relations – Ethekwini TVET College (2012-02 – 2018-05)
Diploma in Pre-School Education – EMBURY COLLEGE (2012-01 – 2013-11)
Certificate in The Further and Training Certificate – VEGA (2008-01 – 2008-11)
Grade 12 – STANGER M.L SULTAN SECONDARY SCHOOL (2004-08 – 2007-11)
Habilidades
Customer service
