Melody Shezi

I am a highly organised individual with great communication skills and have +2 year experience working as a customer care representative in a call center and 1 year as a teacher assistant.

Customer Service Agent at CCI (2019-08 – 2021-03)

• Manage all customer issues and resolve all complaints effectively.
• Interact with customers by providing and processing information in response to inquries.

Teacher Assistant at SHAKAS KRAAL PRIMARY SCHOOL (2013-03 – 2013-09)

• Assist with lesson planning.
• Over see classroom activities by creating learning.
• Promote proffessional and developed experiences aligned with the school's vision.

Customer Service Consultant at TRUWORTHS (2009-03 – 2009-11)

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.

Public Relations – Ethekwini TVET College (2012-02 – 2018-05)

Diploma in Pre-School Education – EMBURY COLLEGE (2012-01 – 2013-11)

Certificate in The Further and Training Certificate – VEGA (2008-01 – 2008-11)

Grade 12 – STANGER M.L SULTAN SECONDARY SCHOOL (2004-08 – 2007-11)