Tiana Luna

Motivated, dependable, and personable college student seeking a Front Desk Receptionist position. Dedicated to providing outstanding customer service while maintaining a professional and welcoming environment. Strong communication, organizational, and multitasking skills with the ability to manage appointments, answer phones, respond to client inquiries, and support daily office operations efficiently.

Eager to contribute a positive attitude, exceptional work ethic, and commitment to helping both clients and coworkers succeed.

Front Desk Assistant / Reception Support at Slain Studios (2025-05 – Present)

• Greet clients and provide friendly, professional customer service.
• Schedule, confirm, and manage client appointments.
• Coordinate multiple nail technicians' daily schedules to maximize efficiency.
• Answer incoming phone calls and respond promptly to text messages and social media inquiries.
• Assist clients with appointment changes, cancellations, and scheduling requests.
• Maintain an organized and welcoming front desk environment.
• Support daily salon operations while ensuring a positive client experience.
• Handle confidential client information with professionalism and discretion.

Teacher Assistant / Dance Instructor at The Collective Phoenix (2024-08 – Present)

• Assist with teaching dance classes for children ages 3–5.
• Foster a positive, safe, and engaging learning environment.
• Support classroom management and daily studio operations.
• Communicate professionally with instructors, students, and parents.
• Encourage confidence, teamwork, and age-appropriate skill development.

Bachelor of Science in Kinesiology – Arizona State University (Online)

– Rio Salado College

High School Diploma