Afique Farhan
Customer Experience
Bakat
Shah Alam, Selangor0Ahli sejak 1 November 2022
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Tentang
I have experience in Customer Service at Maybank for 6 months and 1 year Admin Assistant (Protege) Maybank
Pengalaman
CUSTOMER SERVICE EXECUTIVE (MAY 2022 – PRESENT)
- Maintained up to date knowledge of products and services on Maybank products. I HANDLED PERSONAL MAYBANK2U AND ALSO MAYBANK2U BIZ PRODUCT
- Responsible to answer inbound calls around 40-60 customer per day and responded to queries and escalates in different kind of issue RELATED TO MAYBANK2U
- Worked to address all customer concerns in a timely and effective manner
- Maintained a high level of customer satisfaction through written communication skills
Pendidikan
Bachelor Degree in Business Administration in Finance at UiTM
