Alya

E-Commerce clerk with 2 years of experience managing multi channel online storefronts, including 5 Shopee and 1 Lazada seller accounts. Reconciled and processed over RM50,000 in monthly sales withdrawals.

E-Commerce clerk at Best Mart Holding Sdn. Bhd. (2023-01 – 2026-08)

• Multi-Account E-Commerce Management: Oversaw daily operations for 5 Shopee seller accounts and 1 Lazada store, handling order processing and customer fulfillment across channels.
• Order Processing & Data Entry: Manually created, tracked, and updated outbound orders on the company website (TOGROUP), managing the full fulfillment lifecycle through to completion.
• Sales Withdrawal & Reconciliation: Managed weekly sales payouts across all 5 Shopee and 1 Lazada accounts, systematically reconciling sales statements with completed order records to ensure financial accuracy.
• Sales Reconciliation & Invoicing: Converted completed customer orders into official invoices and posted financial records accurately using both AutoCount Cloud and desktop versions.
• Inter-Branch Stock Transfers: Coordinated inter-branch inventory transfers to fulfill online orders, effectively resolving stock shortages and preventing order cancellations.
• Additional Responsibilities: Maintained tracking schedules for company vehicle insurance and PUSPAKOM renewals. Posted G/L journal entries in AutoCount for shop-use inventory and internal stock consumption.

Diploma in Banking Studies (FACULTY OF BUSINESS ADMINISTRATION) – Universiti Teknologi MARA Sabah Branch (2021 – 2023)

Sijil Pelajaran Malaysia (SPM) in Accounting & Economy stream – SM Saint Francis Xavier, Keningau. (2016 – 2020)