Retail Sales Associate CUM Inventory Clerk at Jackhan Furniture SDN Bhd (2026-02 – Present)
- Maintained store appearance and visual merchandising to enhance customer experience.
- Assisted customers, recommended products and supported point-of-sale operations.
- Managed inventory records, conducted regular stock checks and supported monthly stocktakes.
- Prepared and maintained warehouse documents (GRN, DO, PO) and reconciled discrepancies.
- Supported inventory audits and ensured accuracy of stock levels in the system.
E-Commerce & Creative at Jackhan Furniture SDN Bhd (2025-04 – 2026-01)
- Managed e-commerce platforms, order fulfilment, and product listings across marketplaces and the company website.
- Coordinated deliveries, packing and shipping; monitored inventory and analyzed sales data to improve performance.
- Planned, produced, and scheduled daily, weekly, and monthly social media content to generate leads and drive traffic.
- Conducted market analysis and maintained sales records and reports to inform strategy.
- Designed website mock-ups and created online and offline marketing artwork and collateral.
- Served as copywriter and creative lead, developing digital advertisements and social media publications.
E-commerce admin cum Graphic Designer at YKL Borong Runcit Sdn Bhd (2022-03 – 2024-11)
- Manage Shopping platform and transaction Manage product listings and promotions across various online platforms and e-commerce website.
- Monitor inventory levels, analyze sales data, and optimize product performance.
- Plan, create, and schedule engaging content across our social media channels (Instagram, TikTok, Facebook, etc.)
- Analyst market to improve company sales and fucntionality
- Create creative content, website mock-up, and design offline and online artwork.
- Copywriter and Creative Director to provide creative solutions.
- Develop artwork and relevant marketing collaterals, including posters, banners, digital marketing artwork, e-commerce advertisements, website content, and social media publications.
Drop Point Assistant at Best Express Sdn Bhd (2021-09 – 2022-01)
- Responsible for servicing customer's delivery, packing, and shipping
- Responsible for receiving customers' orders and within 5 minutes to arrange dispatchers pick up
- Responsible for assist Drop Point Leader for Daily report and monthly report
- Responsible for assist Drop Point Leader for attendance records and reports
Research Assistant at University Malaysia Sabah (2020-08 – 2021-08)
- Designed, developed, and modified research experiments alongside teams of researchers.
- Performed research and gathered data to begin assignments.
- Performed thorough research and analysis on data and created reports on research activities.
- Developed and implemented new and improved financial policies based on extensive research findings.
IT Technical Assistant at Kasi Malaysia Sdn. Bhd. (2012-08 – 2013-04)
- Assisted personnel with installation, configuration and ongoing usability of system hardware and software.
- Offered daily operations and systems support to personnel
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via electronic devices.
Cyber Cafe Assistant at D Cyber Sdn Bhd (2011-02 – 2012-07)
- Assisted customers when they had trouble or questions using computer softwares such as Microsoft Office, Adobe softwares and all softwares that are being used in the cyber cafe.
- Provided services such as encoding, printing, downloading and all other operations provided by the cafe.
Sales Assistant at Popular Book Store Sdn Bhd (2010-01 – 2010-11)
- Maintain and update bookstore database
- Greet and attend bookstore customers & solve customer Complaints
- Operate the cash register and other bookstore equipment
