Jeeva Muthiah

A seasoned fraud investigator and banking professional, with extensive experience in fraud detection, staff training, compliance, and policy development. I demonstrate consistent success in preventing financial crime, recovering losses, and strengthening fraud management frameworks across major banks in Malaysia.

UOB Bank Berhad (2014–Present)

• First Vice President (2021–Current)
• Leads fraud awareness training for nationwide sales staff.
• Investigates staff misconduct, identity theft, and fraudulent applications.
• Achieved 75–85% recovery in OFS mediation and maintained zero identity theft/telemarketing fraud for 7 years.
• Reported and facilitated arrest of internal fraud cases.
• Vice President 2, Head of Investigation (2017–2021)
• Supervised investigations, trained staff, and represented the bank in mediation and court.
• Drafted policies for card activation and verification.
• Vice President, Head of Investigation (2014–2017)
• Similar responsibilities with focus on fraud awareness training and policy creation.
• Major achievement: Policy for Card Activation & Failed Verification.

Hong Leong Bank Berhad (2009–2013)

• Managed fraud investigations and training.
• Collaborated with regulators and card associations.
• Contained fraud losses below national levels.
• Conducted merchant investigations and recommended termination of fraud-prone merchants.

Alliance Bank Berhad (2008–2009)

• Investigated issuing/acquiring fraud and SME loan fraud.
• Worked with police and regulators to dismantle fraud syndicates.

Hong Leong Bank Berhad (2006–2007)

• Investigated merchant and issuing fraud.
• Enhanced ATM/Cash Deposit Machine systems to reduce disputes.

MBF Cards (2003–2006)

• Fraud Investigation Executive: handled merchant fraud, CPP cases, and forged applications.
• Officer, Point of Sale: managed POS terminals, installations, and system upgrades.
• Major event: Go-live on MEPS Payment System for Credit Card Terminals.

Synergy Card & Payment Sdn. Bhd. (1996–2001)

• Roles in merchant sales and POS coordination.
• Installed terminals, trained merchants, and managed nationwide POS inventory.

• Sijil Pelajaran Malaysia (SPM) – Sekolah Menengah Padang Tembak, Kuala Lumpur.
• Multiple certifications of appreciation from police, Mastercard, and government task forces.