William Lim

A business administration student with practical experience in administration, logistics, retail sales, and customer service. Former business owner with hands-on experience managing retail operations and courier services. Passionate about technology, artificial intelligence, automation, and software development, with self-directed experience building Python-based projects and AI applications.

Known for being adaptable, analytical, and quick to learn new technologies. Seeking opportunities where business knowledge and technical skills can contribute to operational excellence, process improvement, and digital transformation.

Administrator at Topocom Sabah (2025-03 – Present)

• Perform daily administrative operations.
• Prepare documentation and reports.
• Coordinate internal operational processes.
• Maintain accurate records and company documentation.
• Support office operations and business administration.

Courier at Posstore Kota Kinabalu (2021-03 – 2022-03)

• Managed parcel receiving and dispatch operations.
• Coordinated customer collections and deliveries.
• Maintained shipment records.
• Assisted customers with courier enquiries.
• Ensured smooth daily logistics operations.

Retail Phone Business at LinkwayShop 2 (2018-11 – 2019-05)

• Assisted customers with smartphone and accessory purchases.
• Managed inventory and stock replenishment.
• Handled sales transactions.
• Maintained product displays.
• Delivered after-sales customer support.

Sales Executive at ValueTrade Sdn Bhd (2017-01 – 2018-10)

• Managed sales of mobile accessories across Sabah.
• Built relationships with retailers and customers.
• Assisted in product promotion and sales growth.
• Managed customer enquiries and quotations.
• Achieved sales targets through customer engagement.

Retail Assistant at Shojikiya (2016-03 – 2017-01)

• Assisted customers with product recommendations.
• Managed daily retail operations.
• Stock replenishment and merchandising.
• Cash handling and customer service.

Diploma in Business Administration – Innovative University College (2025)

STPM in Science Stream – SM St Patrick