Blessing Ighodaro

Experienced and results-driven hospitality professional with over 6 years of experience in hotel and restaurant operations, team leadership, customer service, staff supervision and sales development. Experienced in managing day-to-day operations, supporting budgets and reports, supervising multidisciplinary teams, improving service delivery and developing sales strategies. Adaptable, self-motivated and comfortable working in fast-paced, multicultural environments.

Seeking an international hospitality management opportunity where strong leadership, operational and problem-solving skills can contribute to guest satisfaction, revenue growth and business success.

Lounge Manager at PAIM Resorts (2025-01 – 2026-01)

• Managed day-to-day lounge operations and ensured smooth, efficient service delivery.
• Supervised waitresses, bartenders, kitchen staff and other operational team members.
• Prepared staff schedules and monitored attendance, punctuality, grooming and performance.
• Set daily and weekly sales targets and implemented strategies to increase revenue.
• Monitored customer service standards and worked to ensure positive guest experiences.

Mobile Sales Supervisor at OZB Communication (2024-01 – 2025-01)

• Supervised a team of mobile sales representatives to achieve and exceed sales targets.
• Led daily sales of mobile devices, accessories and SIM card packages.
• Provided coaching, training and performance feedback to improve customer engagement and sales skills.
• Monitored stock levels and supported optimal inventory management for high-demand mobile products.
• Delivered personalized customer service and helped clients select suitable mobile solutions.
• Prepared sales reports and analyzed market trends to support strategy adjustments.

Sales Manager at Oriental Hotel (2021-01 – 2023-01)

• Worked flexible hours across night, weekend and holiday shifts as required by hotel operations.
• Assisted the General Manager with preparation of forecasts and reports.
• Supported the development, implementation and monitoring of the budget.
• Worked effectively in a fast-paced, multicultural environment and adapted to changing operational needs.

Hotel Manager at The Prince Gallery (2017-01 – 2021-01)

• Managed hotel operations with a strong sense of personal responsibility and professional service.
• Worked effectively in a fast-paced environment while maintaining operational focus.
• Worked independently and collaboratively with team members to achieve operational objectives.
• Demonstrated the ability to learn quickly and adapt to new situations.

Diploma Certificate in Hospitality Management – NCE College of Education