
Covenant Nkwere
IT SUPPORT | TECHNICAL SUPPORT | INVENTORY & EXCEL
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About
Computer Science graduate with practical experience in IT support, computer hardware and software maintenance, system troubleshooting, database and records management, inventory control, and operational reporting. Experienced in repairing and maintaining computer systems, installing and configuring software, managing data, maintaining accurate stock records, and using Microsoft Excel and business software for reporting and record keeping. Strong problem-solving skills, attention to detail, and ability to work independently or as part of a team.
Seeking opportunities in IT Support, Technical Support, Inventory, MIS, Data Entry, or Excel-based operations.
Experience
Assistant Stock Holder, Warehouse Department (NYSC) at X-Qusitie Global Resources Limited (2025-11 – 2026-08)
- Maintained accurate stock records and generated inventory reports using Microsoft Excel and the company's warehouse software.
- Conducted physical stock counts and compared inventory against records to support accurate stock management and identify discrepancies.
- Monitored products and maintained clear warehouse documentation to support efficient daily operations.
- Supported receiving and dispatch activities when required, ensuring relevant inventory records were properly updated.
- Identified opportunities to improve routine warehouse processes, helping assigned work to be completed more efficiently.
- Worked independently on assigned responsibilities while collaborating effectively with a warehouse team of about 10 staff.
Solid Control / Computer Database Engineer (Industrial Training) at Dentonite Nig. Ltd. (2023-01 – 2023-06)
- Maintained and optimized centrifuge units, compressors, vacuum systems, and mud pumps, contributing to improved equipment uptime.
- Implemented a computer-based record system to improve data accuracy and retrieval efficiency.
- Upgraded and maintained company PCs through servicing, software updates, and routine troubleshooting.
- Collaborated with engineering teams to monitor and document field operations and support accurate reporting.
Computer Engineer (Intern) at Y2K Computers (2020-01 – 2020-12)
- Repaired and maintained more than 150 computer systems and provided hardware and software troubleshooting support.
- Installed and configured software applications for clients to improve system performance and usability.
- Trained and supervised junior technicians, supporting efficient service delivery and reducing rework.
- Diagnosed and resolved hardware and software issues within an average of 30 minutes per system.
Education
Bachelor of Science (B.Sc.) in Computer Science – Spiritan University Nneochi (2024-09-03)
West African Senior School Certificate Examination (WASSCE) – Lumen Christi International College (2013 – 2019)
First School Leaving Certificate – UCCI International School (2008 – 2013)