CUSTOMER SERVICE REPRESENTATIVE at Rituch Enterprise (2022-03 – 2024-02)
- Assisted customers in selecting laptops and accessories based on their needs and preferences.
- Processed sales transactions accurately and issuing receipts while ensuring customer satisfaction.
- Resolved customer enquiries and complaints promptly and professionally, striving to exceed expectations.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Recommended for consistently meeting and exceeding sales targets and providing exceptional customer service.
HUMAN RESOURCES ASSISTANT (Remote) at Cost Aspect Consultant (2022-09 – 2023-11)
- Provided administrative support to HR consultants and handling correspondence.
- Assisted in recruitment activities and coordinating interviews with candidates.
- Maintained HR databases and records, ensuring accuracy and confidentiality of employee information.
- Supported HR consultants in client interactions and providing information on HR policies and procedures.
- Contributed to the implementation of HR initiatives and projects, demonstrating flexibility and adaptability
ADMINISTRATIVE ASSISTANT (Intern) at Mudia Skills Academy (2020-01 – 2020-11)
- Provided administrative support to training institute staff and handling correspondence.
- Assisted in student enrollment processes and providing information on courses and programs.
- Maintained accurate records of student attendance ensuring compliance with institute policies and regulations.
- Assisted in preparing reports, presentations, and other documents for internal and external distribution.
- Collaborated with instructors and other staff members to ensure smooth operations of training programs.
