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Favour Chukwudi

Favour Chukwudi

Customer Service & Operations Assistant

Talent
LagosMember since May 11, 2026
CanvaCapCutVideo editingadministrative assistantvirtual assistantcustomer supportsocial media managergoogle analytics
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CanvaCapCutVideo editingadministrative assistantvirtual assistant

About

Organized and detail-oriented professional with experience in administration, operations support, customer communication, and digital content creation. Strong written communication skills, efective time management, and the ability to multitask in fast-paced environments. Adaptable, reliable, and skilled at supporting day-to-day business operations.

Experience

Digital content creator at Self employed (2024-10 – Present)

  • Create engaging video content and voiceovers for personal brand growth and audience engagement.
  • Skilled in video editing using CapCut and using Canva to produce polished, professional content.
  • Develop creative ideas that communicate messages clearly and relate to a target audience.
  • Manage social media platforms and build online presence through consistent content delivery.

Business Owner and sales lead at August15 cakes (2022-01 – Present)

  • Oversee day-to-day operations including production, sales, and customer service.
  • Manage inventory, budgeting, and vendor relationships.
  • Coordinate order fulfillment, delivery logistics, and customer satisfaction.
  • Developed marketing strategies (social media, word of mouth) to grow brand visibility.
  • Developed and executed unique recipes for custom cakes and pastries.

Nysc Admin and Human Resources Assistant at Ministry of information and strategy (2024-01 – 2024-11)

  • Drafted HR policies for corp members and facilitated onboarding processes.
  • Conducted orientation programs and maintained accurate personnel records.
  • Supported recruitment activities and assisted in onboarding new corp members.
  • Organized and led department tours to improve understanding of internal structures.
  • Handled documentation, clearance letters, and personnel recordkeeping.

Direct Sales Agent at Warehouse 24 (2023-06 – 2023-07)

  • Promoted platform features to potential retailers and facilitated sales.
  • Conducted field outreach to onboard new users.
  • Trained retailers on platform navigation to enhance user experience.
  • Increasing the number of retailers using the platform
  • Reaching out to potential retailers, promoting the platforms benefits and persuading them to purchase products from the website.

Education

BA in English language and literary studies – University of Port Harcourt, Rivers State (2016-09 – 2021-11)

Skills

Customer Service & Operations Assistant

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