Godwin Njoku

Experienced hospitality and business management professional with extensive General Manager experience in Lagos hotels, supported by a Master's in Banking and Finance, B.Sc. in Banking and Finance (Second Class Upper), and Advanced Certificate in Project Management. Experienced in hotel operations, P&L; awareness, budgeting, cost control, revenue generation, sales and marketing, procurement, human resources, guest relations, facility management, projects, logistics and protocol. Proven record of leading teams, improving profitability, expanding room capacity, strengthening corporate business and maintaining operations during challenging periods.

General Manager - ANNES LUXURY SUITES LTD - Victoria Island, Lagos

(2016-04)

• Lead overall hotel operations, departmental performance, service standards, SOP compliance and strategic planning.
• Manage budgets, profitability, cost controls, revenue targets and capital projects, with responsibility for rooms and food & beverage performance.
• Lead Heads of Department through weekly strategic meetings and provide direction across operations, sales, marketing, HR, procurement and guest service.
• Manage corporate sales initiatives and negotiations, guest feedback across major online platforms and service recovery for complaints.
• Oversee procurement, vendor contracting, audits, statutory obligations, occupational health and safety, fire regulations and environmental matters.
• Serve as key decision-maker on recruitment and separation of key staff while developing and motivating the wider hotel team.

General Manager - THE HARDLEY APARTMENTS - Victoria Island, Lagos

(2013-11 - 2016-04)

• Directed day-to-day hotel operations and departmental managers, with oversight of policies, SOPs, budgets and service standards.
• Led sales, marketing and credit control to improve financial inflows, corporate business and revenue generation.
• Managed procurement and internal audit follow-up, including stock-taking, inventory control and expenditure reduction.
• Maintained facilities, coordinated refurbishment, strengthened security, trained staff and reported operational performance to the Chairman and Board.

Senior Manager, Sales & Marketing - CHEQAN NIG. LTD - Abule Egba, Lagos

(2004 - 2010)

• Led sales and marketing teams, prepared and defended budgets, set targets and monitored achievement.
• Expanded the company's market reach across Nigeria, grew the client base and supported increased revenue and operational expansion.
• Received a cash reward for outstanding performance.

Supervisor, Sales & Marketing - CHEQAN NIG. LTD - Abule Egba, Lagos

(2000 - 2002)

NYSC Member - NATIONAL YOUTH SERVICE CORPS (NYSC) — ONNA HOTELS LTD / ONNA LGA SECRETARIAT - Akwa Ibom

(2003-03 - 2004-03)

• Supported hotel management, front-desk operations, guest service, housekeeping supervision, records and revenue/expense controls.

Advanced Certificate - Project Management - University of Lagos, UNILAG Consult (2025-03 - 2025-06)

Master's - Banking and Finance - University of Lagos (2008 - 2011)

Post Graduate Diploma - Broadcast Journalism - Nigeria Institute of Journalism (2012 - 2013)

B.Sc.

• Banking and Finance - Abia State University (1995 - 2000)