Grace Dalah

Results-driven professional with over 10 years of experience in high-volume stakeholder engagement, client communication, coordination, and relationship management across international development organizations. Experienced in consultative communication, structured follow-ups, pipeline coordination, and managing multiple priorities in fast-paced, performance-driven environments. Currently transitioning into high-ticket sales and appointment setting, with strong transferable skills in persuasion, objection handling, lead follow-up, and relationship building.

Highly disciplined, coachable, and motivated to grow into a top-performing sales development representative appointment setter in a high-performance sales environment.

Programme Business Support Assistant at United Nations World Food Programme (UNWFP) (2018-10 – Present)

• Managed continuous high-volume communication with multiple stakeholders in a structured, deadline-driven environment.
• Conducted consistent follow-ups to ensure delivery of commitments and alignment with operational goals.
• Coordinated meetings, calls, and engagements with internal and external stakeholders, ensuring smooth scheduling and communication flow.
• Maintained organized tracking systems (CRM-style reporting, documentation, and follow-ups) to support operational decisions.
• Engaged stakeholders through consultative communication to resolve issues, clarify needs, and ensure alignment on outcomes.
• Built and maintained strong professional relationships through trust-based, solution-oriented communication.
• Operated in a fast-paced environment requiring discipline, accountability, and structured daily performance execution.

Food Security & Livelihood Coordinator at Save the Children International (SCI) (2018-05 – 2018-10)

• Coordinated multi-stakeholder communication and operational activities across multiple field locations.
• Supervised teams and ensured timely follow-ups on assigned tasks and deliverables.
• Delivered training and communication support to staff and partners, improving operational efficiency.
• Collaborated with cross-functional teams to ensure smooth service delivery and stakeholder satisfaction.
• Maintained structured reporting, tracking, and documentation in a high-pressure environment.

Senior Market Officer at Save the Children International (SCI) (2016-09 – 2018-05)

• Managed large-scale stakeholder and vendor communication for programme execution.
• Conducted data-driven assessments and reporting using digital tools (Kobo, Segovia).
• Coordinated distribution activities involving 35,000+ beneficiaries, requiring precision and follow-up discipline.
• Supported reporting, documentation, and proposal preparation with strong attention to detail.
• Maintained consistent communication with vendors, partners, and field teams to ensure execution quality.

Food Security & Livelihood Officer at Mercy Corps (2014-10 – 2016-08)

• Managed stakeholder communication and field coordination across multiple operational regions.
• Supported structured scheduling, reporting, and operational follow-ups.
• Facilitated communication between government agencies, partners, and field teams.
• Maintained ongoing engagement with stakeholders to ensure smooth execution of programmes.
• Supported resolution of operational challenges through structured communication and coordination.

B.A. in Mass Communication – University of Jos (2008)

Senior Secondary School Certificate (WAEC) – Senior Secondary School (2002)