IT and Technical Support Specialist
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I like to think that I’m a very flexible and resourceful person. Even when things change at the last minute, I’m able to adjust accordingly and meet tight deadlines. At my last job, the schedule was constantly changing, so I needed to be highly adaptable. I am a hard-working and goal driven individual who isn’t afraid to face a challenge. I’m very communicative, detail-oriented, and versatile. I like to think of myself as a team player. While I don’t mind taking on solo projects, I prefer to work with others.
I developed extensive skills working with customers even when they were distressed. I'm excellent at deescalating situations and finding a way to make the customer happy. Our customer satisfaction rating rose 10% during my tenure at my previous employer. My experience would be a great asset to your team
2018–2022
GPA: 3.75
Relevant coursework: Computer Science, IT Support/Technical Support, Web Design, Mass Communication
