Nana Essien
Customer service representative
Talent
Lagos, LagosMember since August 19, 2023
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About
I am a highly independent and self motivated Individual with development skills. Experienced in addressing customer request and concerns. Expert at providing relevant information and options to successfully resolve issues, uphold service standards and guarantees customer satisfaction
Experience
CUSTOMER SERVICE REPRESENTATIVE
Glutality = August 2020- may 2021
Pharmaceutical company (Remote patient monitoring and telehealth for diabetes)
- scheduling and re-scheduling appointment with doctors and patients
- Providing cold calling through existing data base, promoting company medicines and services to patients.
- Understanding patients needs,and transferring them to doctor for an on-call consultation, updating delivering information
- Weekly reporting.
Education
Education
Laboratory science/ Bsc
University of Uyo
2013- 2016
Microbiology/ MSc
KharKiv national medical university
2017-2019
