Nolly Obi

Versatile professional with experience across HR and administration, payroll, accounts support, pharmaceutical sales, customer service, event coordination, education and hospitality operations. Currently supports payroll processing, staff administration, statutory payment coordination, vendor invoice tracking and logistics operations in a pharmaceutical company. Brings strong organisation, communication, problem-solving and customer relationship skills.

Accountant, HR and Admin Officer - Medvacc Pharmaceuticals Limited - Victoria Island Lagos, Nigeria

(2024)

• Process monthly payroll for employees, calculate PAYE, pension and other staff deductions, prepare payslips and reconcile payroll figures against payments.
• Coordinate HR administration, including staff documentation, leave records, rosters, schedules and recruitment-related activities.
• Coordinate and follow up on statutory payment records and obligations, including PAYE/LIRS, FIRS, NSITF and pension-related matters.
• Track supplier invoices and payment information, follow up on outstanding items and support the preparation of accounts payable reports and audit documentation alongside the auditor.
• Coordinate dispatch riders, drivers and logistics activities; administer fuel-card requests and disbursements and monitor usage.
• Liaise with suppliers, banks, service providers and staff to resolve payment discrepancies and support daily operations.
• Organise meetings, prepare minutes and issue official internal communications and company notices.

Customer Call Center Agent – 737 Unit - Guaranty Trust Bank - Lekki–Ikate, Lagos

(2017-10 - 2018-04)

• Responded to customer enquiries about banking products and services and provided relevant information.
• Updated customer account records and handled customer adjustments in line with assigned processes.
• Investigated complaints, explained solutions, coordinated corrections and followed up to confirm resolution.
• Gathered customer information and feedback to identify needs and support service and product recommendations.
• Prepared customer service reports and contributed to team objectives.

Events Coordinator - White House Entertainment - Ikeja, Lagos

(2016-09 - 2017-09)

• Planned and coordinated events in line with client requirements, timelines and agreed budgets.
• Organised event logistics, including venues, décor, catering, entertainment, transportation, guest lists and equipment.
• Sourced and liaised with vendors, compared bids, negotiated contracts and coordinated service delivery.
• Conducted event-day checks to ensure arrangements met client expectations and agreed standards.

French Teacher (Pre-school) / Assistant Teacher - Busy Minds School - Lekki–Ikate, Lagos

(2015-07 - 2016-07)

• Taught French to pre-school and elementary pupils using age-appropriate lessons and activities.
• Supported pupils in completing assignments and projects within set timelines.
• Prepared and organised class tests and examinations, marked assessments and recorded student results.
• Maintained classroom order and supported a safe, structured learning environment.

Concierge / Housekeeping Manager - Infinity Hotels - Iyana Ipaja, Lagos

(2014-12 - 2015-11)

• Coordinated housekeeping activities, assigned staff duties and monitored cleanliness and service standards.
• Managed housekeeping supplies and supported efficient use of departmental resources.
• Responded to guest enquiries and complaints and coordinated with other departments to resolve issues.
• Welcomed guests, assisted with transportation and activity arrangements, and handled calls, mail and packages.

Cashier / Sales Assistant - Medvacc Pharmaceuticals Limited - Victoria Island, Lagos

(2008-06 - 2009-08)

• Provided customers with product pricing and availability information and processed payments.
• Supported monthly stocktaking and inventory management.
• Promoted special offers, maintained product displays and referred customer complaints to management when needed.

Bachelor of Arts (B.A.) - French Language - Covenant University (2009 - 2014)