
Osezua Deborah
Customer Service Professional
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About
Motivated and professional Customer Service with strong communication and interpersonal skills. Experienced in customer support, complaint resolution, and ensuring customer satisfaction. Able to work effectively in fast-paced environments while maintaining a high standard of service.
Experience
Nurse at FB PHARMACY AND STORE (2020-01 – 2021-12)
- Assisted patients with basic health inquiries and medication information.
- Provided health education and counseling to patients.
- Ensured compliance with health, safety, and pharmacy regulations.
- Worked closely with pharmacists to deliver quality patient care.
Runner at CITRO (2023-01 – 2024-12)
- Delivered food and beverages promptly and accurately to guests.
- Assisted servers in providing exceptional customer service.
- Communicated effectively with kitchen and service staff to ensure smooth operations.
- Ensured tables were properly set and maintained throughout service.
Marketer at ALKAHALEEJ RETAIL LTD (2024-01 – 2026-12)
- Promoted the company's products and services to existing and potential customers.
- Identified new business opportunities and generated sales leads.
- Conducted market research to understand customer needs and industry trends.
- Monitored competitors' activities and provided market feedback to management.
Runner at GRAZIA (2026-01 – 2026-12)
- Delivered food and drinks promptly and accurately to guests.
- Support waiters, bartender and kitchen staffs to ensure smooth service.
- Responded professionally to guest requests and inquiries.
- Supported the team during busy service periods to ensure a high-quality dining experience.
Education
First school level certificate – Hope foundation nursery and primary school (2008-01 – 2011-12)
Senior secondary school certificate – Hope foundation secondary (2011-01 – 2016-12)
National diploma in Nursing – Edo state college of nursing (2017-01 – 2019-12)
