Virtual assistant/ Data Management/Customer support
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Detail-oriented B.Sc.
Science graduate with practical experience in data management, Microsoft Excel, reporting, records management, IT administration and operational support. Experienced in collecting, organizing and maintaining accurate records, preparing reports, supporting information-management processes and improving data accessibility. Strong analytical and problem-solving foundation demonstrated through an RFID and biometric attendance project designed to improve data accuracy and reduce manual errors.
Highly organized, adaptable and eager to apply technical and analytical skills to data-driven business and research solutions
DDM — Anambra, Nigeria
September 2024 – March 2025
Maintained accurate data records and system documentation to support daily IT and administrative operations.
Collected, organized and updated operational information used for reporting and internal decision-making.
Prepared reports and documentation for management review, ensuring information was accurate and clearly presented.
Supported data-management processes and maintained reliable records across organizational activities.
Provided first-level technical support, resolving routine system and access issues to minimize operational downtime.
Assisted with basic network monitoring and troubleshooting to support reliable office connectivity.
Maintained structured records of IT activities, user issues and system-related information.
Supported improvements in information accessibility and operational efficiency through organized documentation and record management.
COPDEM — Abuja, Nigeria
Managed and maintained organizational records, confidential documents and administrative information with strong attention to accuracy.
Collected, organized and updated information required for administrative activities and project coordination.
Prepared reports, correspondence and documentation for management and stakeholder review.
Coordinated information flow between internal teams and external partners, ensuring timely and accurate communication.
Supported projects through documentation, scheduling, information tracking and follow-up coordination.
Maintained structured filing and records-management systems to improve information accessibility and retrieval.
Handled confidential organizational information professionally and with discretion.
ADMINISTRATIVE ASSISTANT SECRETARY — VOLUNTEER
COPDEM — Abuja, Nigeria
Performed accurate data entry, record updating and information management to support organizational activities.
Maintained organized records and documentation, improving information accessibility and administrative efficiency.
Supported the coordination and documentation of monthly organizational events.
Assisted with collecting and organizing attendance and participation information, contributing to a 30% increase in event attendance.
Coordinated schedules, meetings and official correspondence while maintaining accurate administrative records.
Supported project teams with information gathering, documentation and follow-up activities.
B.Sc. COMPUTER SCIENCE
Estam University, Cotonou, Benin Republic
2019 – 2022
Award: Most Disciplined Student of the Year
