Temilade Sotunde

Strategic and results-oriented HR Consultant & HR Leader with 5+ years of progressive experience in Performance Management, HR Operations, Talent Development, and Organizational Effectiveness. Skilled in designing and implementing Performance Management Systems (PMS), competency frameworks, and structured onboarding programs that accelerate productivity and strengthen organizational culture. Proven ability to align people strategies with business goals, lead change initiatives, and advise senior leadership on workforce optimization.

Recognized for strong stakeholder engagement, analytical problem-solving, and delivering measurable impact across diverse industries.

Head, HR & Administration / Executive Assistant to the Managing Director at Fundsworth Finance Company Limited (2023-01 – 2026-01)

• Designed and deployed a Performance Management System, including KPI frameworks and quarterly reviews.
• Reduced employee time-to-productivity by 30% through competency-based onboarding.
• Standardized HR policies, improving compliance and governance.
• Shortened hiring cycle time while enhancing quality of hire.
• Introduced structured grievance resolution protocols, strengthening workplace culture.
• Provided executive support to the MD, ensuring HR strategy aligned with corporate priorities.

Acting HR / Business Manager at Limelight Luxury Hair (2022-06 – 2022-12)

• Conducted skills gap analysis and redesigned training structures.
• Implemented performance tracking mechanisms, improving accountability.
• Facilitated workshops for line managers, enhancing goal clarity and team output.
• Streamlined workflows, improving resource allocation and cost efficiency.

Business Manager at Fatgbems Petroleum Company Ltd (2020-02 – 2022-03)

• Introduced KPIs and structured performance reviews at station level.
• Delivered workshops on performance management and operational efficiency.
• Supervised workforce scheduling and ensured compliance with policies.
• Improved service delivery through consistent performance monitoring.

Managing Director at Temini Crown BeautyPlace Pty Limited (2016-07 – 2019-09)

• Directed end-to-end operations, workforce supervision, and customer experience strategy.
• Improved client retention through service quality enhancements.
• Managed budgeting, forecasting, and performance tracking.
• Oversaw recruitment, training, and team development initiatives.

Personal Assistant to the Managing Director at City Lodge Hotel (2014-07 – 2015-06)

• Managed MD's calendar, meetings, and travel logistics.
• Drafted correspondence and maintained confidentiality.
• Deputized for MD, making decisions and delegating tasks. Achievement: Streamlined scheduling and communication, reducing missed appointments.

Public Relations Manager at Asodab Pty Ltd (2013-05 – 2014-08)

• Executed PR strategies to enhance client reputation.
• Conducted research and reported findings to management.
• Handled media inquiries and customer complaints. Achievement: Strengthened stakeholder engagement and improved customer satisfaction.

Guest Relations Officer at Mambillah Restaurants and Hotels (2010-01 – 2013-12)

• Delivered personalized guest experiences and VIP handling.
• Coordinated welcome amenities and smooth check-in/out. Achievement: Consistently recognized for enhancing guest satisfaction and loyalty.

Customer Service Manager at Luminous Hotels and Lounge (2009-01 – 2010-12)

• Supervised front desk operations and trained staff.
• Acted as liaison between guests and management. Achievement: Implemented service improvements that boosted guest retention.

Sales Manager at Flexmore Technologies Ltd (2007-01 – 2009-12)

• Led retail sales teams and approved vendor contracts.
• Organized trade show participation to identify new opportunities. Achievement: Increased sales revenue through new promotional strategies.

Sales Marketer at Jolucom Marketing Company (2005-01 – 2006-12)

• Designed and executed marketing campaigns.
• Generated leads and developed marketing plans. Achievement: Expanded customer base and improved market visibility.

B.A. in History and International Relations – Lagos State University