Umarabdulkadir Rafindadi
Personal Relationship Manager
Talent
KanoMember since May 31, 2026
Strong customer relationship management and communication skillsLoan processing and client support experienceAnalytical thinking and problem-solvingMicrosoft Office (Word, Excel, PowerPoint)Basic AutoCAD knowledgeTrustworthy, result-oriented, and team player
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Strong customer relationship management and communication skillsLoan processing and client support experienceAnalytical thinking and problem-solvingMicrosoft Office (Word, Excel, PowerPoint)Basic AutoCAD knowledge
About
Managed and maintained strong customer relationships with individuals and business owners Supported customers and small business owners in accessing suitable loan and financial solutions Guided clients through loan application, documentation, and disbursement processes
Experience
Personal Relationship Manager at Moniepoint Inc. (2024-01 – Present)
- Managed and maintained strong customer relationships with individuals and business owners
- Supported customers and small business owners in accessing suitable loan and financial solutions
- Guided clients through loan application, documentation, and disbursement processes
- Provided professional financial advice tailored to customers' business needs
- Handled customer onboarding, account management, and issue resolution efficiently
- Contributed to customer satisfaction, retention, and business growth through excellent service delivery
Education
B.Sc. in Quantity Surveying – Bayero University Kano (2016-01 – 2022-01)
SSCE – Government Science Secondary School, Kaita (2011-01 – 2014-01)
Primary Certificate – Waziri Zayyanu Rafindadi Primary School (2002-01 – 2008-01)
Skills
Personal Relationship Manager
