Victor Otokpa

Resourceful and adaptable professional with experience spanning data analysis, administration, human resources, technical operations, sales and education. Skilled in data management, reporting, documentation, Excel, data visualization, team coordination, client communication and workplace problem-solving. Experienced in supporting operational activities, maintaining accurate records, coordinating people and processes, and working effectively in dynamic environments.

Committed to continuous learning, professional development, accuracy and delivering practical results.

Human Resource Manager - EMVICSAM INSPECTION SERVICES

• Led recruitment activities, including sourcing and selection of suitable candidates.
• Supported employee relations and resolved workplace conflicts through effective communication and mediation.
• Developed and supported implementation of HR policies and compliance practices.
• Coordinated onboarding activities and employee engagement initiatives.
• Contributed to initiatives aimed at improving employee morale and workplace effectiveness.

Personal Assistant & Data Analyst - SEAGULL TECHNICAL SERVICES

• Supported senior management with scheduling, documentation, quotations and meeting preparation.
• Prepared reports, presentations and dashboards to communicate operational information clearly.
• Handled confidential information with discretion and professionalism.
• Performed data analysis and supported data-driven decision-making.
• Contributed to improvements in data quality and reporting accuracy.

Technician - SEAGULL TECHNICAL SERVICES

• Conducted routine equipment testing and troubleshooting.
• Maintained accurate records of meter readings and ullage measurements during calibration activities.
• Supported calibration and adjustment of measurement instruments to maintain measurement accuracy.

Sales Representative / Telemarketer - WITO

• Conducted high-volume outbound calls to prospective customers and communicated product and service benefits.
• Consistently handled customer objections and converted opportunities into sales.
• Maintained a minimum of 100 calls per day while engaging prospective clients professionally.
• Contributed to a reported 20% increase in sales conversion within four months.

Teaching Practice Teacher - BISHOP COLLEGE, JOS, PLATEAU STATE

• Supported students' wellbeing, safety and learning during school activities.
• Applied appropriate teaching methods to facilitate effective learning.
• Maintained communication with parents regarding students' progress.
• Coordinated inter-school competitions as Games Master and supported extracurricular activities.
• Worked within the school's curriculum and maintained positive relationships with students and parents.

Bachelor of Science (Education) - Physical & Health Education - University of Jos (2016 - 2022)

Human Resource Management - Synergy Institute (2023 - 2023)

Diploma - Computer Applications - FHEB-TECH / FHEP Technology Institute (2014 - 2014)

National Service - National Youth Service Corps (NYSC) (2023 - 2024)