Blessing Adetunji

Proactive and customer-focused professional with strong experience in customer service, technical support, online communication, and administrative operations. Skilled in handling walk-in and online customer inquiries, resolving complaints professionally, managing records, and supporting smooth business operations. Proficient in Google Workspace tools including Google Sheets, Drive, and Gmail, with excellent communication, interpersonal, and problem-solving skills.

Smart, reliable, trustworthy, and able to work effectively in fast-paced environments.

Customer Service & Administrative Support - Waybest Digital Concept - Oyo State

(2019-01 - 2024-12)

• Provided professional customer service to walk-in and online customers, ensuring quick and accurate responses.
• Assisted customers with online registrations, internet applications, and digital payments.
• Handled printing, scanning, photocopying, and documentation services while maintaining accuracy and confidentiality.
• Managed customer inquiries and resolved complaints professionally.
• Supported office operations through proper record keeping and digital communication.

Customer Support & Administrative Officer - Smartchance Lottery Nigeria Ltd. - Ibadan

(2015-01 - 2022-12)

• Handled customer inquiries and provided support on services and transactions.
• Managed emails, online communications, and electronic files efficiently.
• Maintained office systems, computer applications, and administrative operations.
• Worked collaboratively with team members to ensure smooth daily operations.

Administrative and Classroom Support - Bishop Okoye Memorial Group of School - Ebonyi State

(2024-01 - 2025-12)

• Demonstrated strong communication, organizational, and interpersonal skills while managing classroom and administrative tasks.
• Maintained accurate records and ensured timely completion of assigned responsibilities.

Higher National Diploma - Computer Science - Adeseun Ogundoyin Polytechnic (2023-12)

Ordinary National Diploma - Computer Science - Adeseun Ogundoyin Polytechnic (2021-12)

West African Senior School Certificate Examination (2012-12)