RPA Engineer, Business Analyst, Process Manager
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Enthusiastic, goal-oriented and involved project, process, business analyst, implementation manager and entrepreneur with a strong affinity for IT. Focused on collaboration. I am analytically very strong, keep an overview of the bigger picture and am able to find the right solution through my experiences. My analytical skills, persuasiveness and strong social skills make me the right sparring partner.
● Elaborating Epics, Features and User Stories in Azure DevOps
● Refining User Stories
Process Management in the context of project registrations and archiving
● Building RPA robots (Power Automate) for processing various processes
● Drawing up requirements for various pilots and implementation
● Aligning KPIs with stakeholders for pilot and implementation assessment
● Drafting a change stories
● Implementing new software systems
● Developing and implementing reporting and management information
● Implementing new software systems
● Developing and implementing reporting and management information
● Support robotization activities
● Analyze and work out the specifications for the construction of a new software robot (RPA via Kofax Kapow)
● Support process transfers within the organization
● Support team leaders regarding management insights, work stocks and predictions
● Manage a new pilot team for the purpose of administrative processes
● Supporting the organization of the department
● Developing and implementing a management model for the entire department
● Developing instructions, processes and reports
● Support in setting up the department
● Developing and implementing a management model for the entire department
● Drafting test documents for quality
● Rewriting the improvement process in connection with the implementation of Robotics
● Drafting the communication plan
2012 – 2013
Rabobank Nederland / VDS Managementopleiding
2003 – 2007
Hogeschool van Arnhem en Nijmegen
1998 – 2001
MBO Commercieel Medewerker Bank- en Verzekeringswezen
1993 – 1997
