Supriya Tarafder
Retail and Customer Service Assistant
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About
Warm, reliable retail professional with skincare sales, customer service, POS, stock replenishment and shop-floor presentation experience. Passionate about skincare and K-Beauty, with a friendly approach to helping customers feel welcome and confident in their choices. Quick to learn product knowledge and committed to teamwork, cleanliness and excellent service.
Experience
Skincare Sales & Customer Service Assistant - Harlan Newyork Skincare Company - Khulna, Bangladesh
(2021-01 - 2023-12)
- Assisted customers with skincare product enquiries and helped them choose suitable products.
- Explained product features, benefits and basic usage clearly and warmly.
- Supported sales, stock replenishment, clean displays and daily shop operations.
Retail Assistant (Volunteer) - New Zealand Red Cross Shop
(2025-01)
- Welcome customers, process sales at the register, replenish stock and maintain tidy, inviting displays.
Retail Assistant - Shopno Super Shop - Bangladesh
(2023-01 - 2024-12)
- Assisted customers, restocked shelves, maintained store presentation and rotated stock using FIFO procedures.
Kitchen Assistant - John Barleycorn's Taphouse - Newmarket
(2026-06)
- Work efficiently in a busy team environment; prepare and rotate stock while following hygiene and safety standards.
Customer Service Team Member - KFC - Bangladesh
(2020-01 - 2021-12)
- Delivered front-line service, operated POS, handled cash and supported fast-paced daily operations.
Education
MBBS - Rajshahi University
