Helen Son

Organised, focused, hard working and responsible person, i have the ability to provide excellent skills for what is required for the job and I am able to handle difficult situations in the correct manner, I always put all my effort and time into my jobs and to make sure that customers are satisfied, I am always eager to learn and improve, i am able to work under pressure and in fast paced and busy environments, as well as work independently, I have a positive attitude towards everything and always have a positive mindset, I'm always willing to take on anything and take on opportunity's when occurred. I am a fast learner and able to pick up and learn things very quickly.

2 years in the customer service Industry

Excellent communication skills, both verbal and written, Strong problem-solving abilities, Demonstrated ability to handle difficult customers with patience and empathy,Ability to multitask and prioritize in a fast-paced environment, Strong attention to detail and accuracy, Proficiency in Microsoft Office suite, Knowledge of effective conflict resolution techniques, Ability to work effectively in a team as well as independently, Strong understanding of customer service principles and practices

Graduated at Nayland college in 2022