Linda Scheepers

Facilities, asset and operations leader with strong experience across multi-site facilities management, vertical asset operations, contractor performance, building compliance, health and safety, procurement, OPEX/CAPEX planning and operational risk management. Experienced in leading teams, managing complex service delivery environments and working with landlords, suppliers, contractors, tenants, finance teams, procurement and operational stakeholders. Known for taking ownership, building trusted relationships and balancing day-to-day operational delivery with longer-term planning, asset reliability and cost-effective decision-making.

Professional

Member of the Facilities Management Association of New Zealand (PFMANZ).

Facilities Manager – Tauranga & Oamaru at Mercury NZ Limited (2025-10 – Present)

Responsible for the safe, reliable and efficient delivery of facilities and workplace operations across Tauranga and Oamaru offices, supporting staff, tenants and operational stakeholders.

• Lead and manage a 3.5 FTE facilities team, setting clear priorities, supporting workload planning and maintaining accountability across day-to-day facilities services.
• Oversee end-to-end site operations including building management, landlord liaison, contractor coordination, tenancy support, space management, physical security, access control, visitor management, pool vehicles, e-bikes and car parking.
• Manage service contracts and supplier relationships within OPEX and CAPEX parameters, working with Finance and Procurement on quotes, purchase orders, invoices, budget tracking and cost-effective decisions.
• Support asset reliability through planned maintenance, preventative controls and risk-based improvements across key building systems including UPS, generator, HVAC/cooling, plumbing, fire and access/security systems.
• Maintain compliance focus across BWOF-related activities, fire systems, emergency planning, contractor documentation, site inspections and escalation of asset risks.
• Drive workplace improvements to maintain professional, functional meeting rooms, kitchens, reception, common areas and shared facilities.

Operations Quality Manager – Bay of Plenty Greenspaces at Downer NZ (2024-10 – 2025-10)

Provided operational and quality leadership for the Bay of Plenty Greenspaces contract, serving Western Bay of Plenty Council (300+ parks and reserves), LINZ and Ministry of Justice & Corrections sites.

• Led operational quality outcomes across all contracts, ensuring work programmes met client, contractual, safety, environmental and quality expectations.
• Managed teams, subcontractors, plant and materials to optimise safety, quality, delivery performance and financial outcomes.
• Oversaw quality systems, audits, asset inspections and compliance frameworks, identifying improvement opportunities and supporting KPI performance.
• Built trusted stakeholder relationships with councils, LINZ and Justice/Corrections client teams, proactively resolving issues and supporting long-term service outcomes.
• Supported operational change including contract transitions, process improvements and digital system adoption (Microsoft Dynamics and Lucity).

Operations Manager – Bay of Plenty Greenspaces at Downer NZ (2024-01 – 2024-09)

Managed delivery of parks and horticultural maintenance services across Western Bay of Plenty Council (300+ locations), LINZ and Ministry of Justice & Corrections sites.

• Directed operational delivery across all client contracts to achieve service quality, safety outcomes and financial targets.
• Coordinated people, plant, subcontractors and technology to maximise resource utilisation and reliable service delivery.
• Partnered with contract, quality, plant and supervisory teams to maintain forward work programmes, manage variations and resolve operational risks.
• Embedded Zero Harm practices, risk management and environmental compliance across field operations.
• Mentored direct reports and contributed to succession planning and team performance improvement.

Facilities / Property Manager & Acting Senior Property Manager at Downer NZ – Ministry of Justice & Corrections, Central North Island (2019-04 – 2023-12)

Managed a portfolio of 60+ facilities under Downer's long-term Asset and Facilities Management contract for the Department of Corrections and Ministry of Justice, including prisons, courthouses and community correctional sites. Acting Senior Property Manager: October 2022 – January 2023.

• Led scheduled maintenance, first response and reactive works to maintain safe, compliant and operationally reliable facilities.
• Managed regional service delivery through technicians, subcontractors and suppliers against commercial, compliance and client expectations.
• Oversaw BWOF compliance, contractor documentation, site visits, inspections, quality audits and risk-mitigating solutions across the regional portfolio.
• Built strong client and stakeholder relationships based on trust, integrity, open communication and practical issue resolution.
• Championed risk management across health and safety, operational delivery, financial controls and compliance obligations.

Site Administrator at Downer NZ – Spring Hill Corrections Department (2018-07 – 2019-03)

• Supported asset and facilities management delivery through purchase orders, GRNs, contractor claims, quote processing, compliance certificates, work orders, KPI monitoring, site inductions, permits and HSE meeting support.

Facilities Administrator (Contract) at Spotless – Corrections Department (2018-03 – 2018-06)

• Supported facilities maintenance administration including work orders, subcontractor claims, invoice processing, SAP/WMS data accuracy and contract administration during transition to Downer.

Safety Officer / Advisor at Diamond Industrial Coatings – South Africa (2014-01 – 2016-02)

• Led site safety activity including hazard inspections, toolbox meetings, subcontractor safety plan reviews, incident investigations, emergency drills, audits and safe work procedures across industrial environments.

Foundation First Aid Certificate in First Aid – Vertical Horizonz NZ (2026-05-13)

Project Management BBS201 in Project Management (2025-08-07)

NZ Certificate in Business (First Line Management) Level 4 in Business Management

NZ Certificate in Business (Administration and Technology) Level 3 in Administration and Technology (2022-11-16)