Sunetra Maroor

Risk and Compliance professional with 4+ years of experience supporting compliance monitoring, risk assessment, regulatory adherence, and operational risk management within complex global organisations. Skilled in identifying, assessing, and mitigating operational and compliance risks through data analysis, evidence review, reporting, and stakeholder collaboration. Proven ability to support risk management frameworks, monitor compliance obligations, drive continuous improvement initiatives, and provide accurate reporting to support informed decision-making.

Recognised for strong analytical thinking, attention to detail, integrity, sound judgement, and the ability to work effectively across multiple stakeholder groups.

SR. PRODUCT COMPLIANCE ASSOCIATE - DANGEROUS GOODS - Amazon Development Centre

(2024-08 - 2025-11)

• Conducted compliance monitoring activities to ensure adherence to internal policies, regulatory requirements, and operational controls.
• Identified, assessed, and escalated operational and compliance risks through detailed analysis of business processes, documentation, and operational data.
• Supported risk management by investigating compliance concerns and recommending appropriate corrective actions.
• Prepared accurate risk and compliance reporting to support management decision-making.
• Collaborated with cross-functional stakeholders to address compliance issues and strengthen control environments.
• Contributed to continuous improvement initiatives by identifying process weaknesses and recommending enhancements to operational controls and compliance practices.
• Ensured compliance with complex regulatory frameworks including HAZMAT, IATA, IMDG, ADR, DOT, and 49 CFR requirements.

PRODUCT COMPLIANCE ASSOCIATE - TRANSPORTATION RISK - Amazon Development Centre

(2021-10 - 2024-08)

• Conducted compliance and quality reviews of transportation operations against regulatory requirements, internal policies, and standard operating procedures.
• Supported audit activities through accurate documentation, evidence gathering, and records management.
• Performed operational risk assessments and compliance reviews to identify potential regulatory, operational, and reputational risks.
• Analysed transportation and operational data to identify trends, control weaknesses, and compliance issues.
• Supported compliance monitoring and reporting activities through accurate documentation and risk assessment processes.
• Assisted in the development and enhancement of compliance processes, controls, and operational procedures.
• Worked closely with internal stakeholders to ensure compliance obligations were understood and effectively implemented.
• Applied sound judgement and risk-based decision-making when managing complex or high-risk cases. Supported business objectives while maintaining strong compliance standards.

TECHNICAL SUPPORT REPRESENTATIVE III - Hewlett Packard

(2017-07 - 2021-10)

• Investigated and resolved technical issues by analysing system information, identifying root causes, and providing practical solutions.
• Analysed system information and operational data to identify root causes and resolve complex issues.
• Maintained detailed case records and documentation while adhering to quality standards.
• Managed confidential information with accuracy, professionalism, and attention to detail.
• Produced clear written reports and communications for internal and external stakeholders.
• Worked effectively in high-pressure environments while maintaining service and quality targets.
• Handled sensitive and confidential information in accordance with organisational policies and procedures.

Bachelors - Computer Science and Technology - GLOBAL ACADEMY OF TECHNOLOGY (2014 - 2016)