Aaron Yabut

Dynamic and results-oriented professional with a proven track record of delivering exceptional customer service, managing data effectively, and providing operational support. Committed to pursuing a challenging role that fosters professional growth and skill enhancement. Adept at leveraging strong communication, problem-solving abilities, and compliance expertise to contribute meaningfully to a progressive team.

Passionate about driving success while achieving long-term career objectives in a collaborative environment.

Virtual Medical Assistant / Care Coordinator - Top Notch Global Data Solutions, OPC - Remote

(2024-04)

• Managed electronic health records (EHR) using advanced EMR systems to improve data accuracy and retrieval speed.
• Coordinated patient scheduling and follow-up appointments to reduce wait times and optimize clinic flow.
• Built strong relationships with patients through effective communication, fostering trust in the clinic's commitment to quality care.

Customer Service Representative - ePerformax Contact Centers & BPO - Pasay, Metro Manila, Philippines

(2023-04 - 2024-04)

• Client Support & Account Management: Provided consistent, high-quality service to small business owners by resolving general account inquiries and performing routine account maintenance.
• Technical Troubleshooting: Balanced customer care with technical problem-solving to assist business clients with device setup and complex telecommunications needs.
• Financial Oversight & Billing: Handled billing issue resolution, including collections and account adjustments, to ensure accurate financial records.
• Revenue Generation: Identified key sales opportunities and promoted strategic marketing initiatives to drive business growth.

Bachelor of Science - Computer Engineering - STI College - Cubao (2021)

Senior High School Diploma - ACC Guadalupe (2020)

Junior High School Diploma - Pitogo High School (2017)

Ambray Elem. School (2012)