Abegail Villanueva
RPm, CHRA
Talent
Tarlac CityMember since July 24, 2026
Active listening
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Active listening
About
Motivated Psychology graduate with experience in ESL instruction and customer service. Certified HR Associate and Registered Psychometrician, skilled in communication, active listening, and organizational support. Eager to apply my skills in education, HR, or related fields.
Experience
PRJ Language Assessor/ESL at GnGn Eikaiwa Phil., Inc. Clark (2025-06 – 2026-03)
- Conduct English Language classes to students through online platforms.
- Reviewing transcriptions and making necessary corrections to ensure clarity.
- Systematically reviews a large volume of spoken responses to ensure consistency and accurate understanding of content and pronunciation.
Customer Service Representative at Foundever Tarlac (2024-09 – 2025-05)
Healthcare Account and Publication Account
- Managed the employees' Benefits Annual Enrollment process.
- Provided relevant information and addressed employee inquiries.
- Handle incoming and outgoing calls.
- Managed customer subscriptions and ensured accurate account handling.
- Reviewed and explained billing information to customers clearly.
- Promoted the value of products and services to support and maintain sales levels.
- Document review and editing for clarity and correctness
Education
Bachelor of Arts in Psychology – Tarlac State University (2020 – 2024)
Senior High School – Central Luzon Doctors' Hospital - Educational Institution (2018 – 2020)
Junior High School – Gerona Junior College (2014 – 2018)
Skills
RPmCHRA
