Virtual Assistant
Send a job offer directly to this candidate
Customer Experience Associate II (Hotel Services) at Conduent(Pasay) (2026-04 – 2026-06)
Consistently meet daily sales conversion rate and improves team score by 20%. Provided high-quality customer support via voice, diagnosing and resolving account and technical issues promptly. Escalated complex issues to specialist teams and followed through to resolution, improving first-contact resolution rates. Collaborated with QA and operations to implement process improvements and streamline support workflows.
Virtual Assistant at AMERICAN WHOLESALERS LLC (2023-02 – 2023-10)
Identifying high-demand and profitable products. Consistently met daily sales quotas and contributed to overall team performance. Increased client sales by 30%. Helped acquire new clients through effective communication and support. Managed online store operations, including product listings and order processing. Coordinated with suppliers to ensure product availability and smooth transactions. Trained and supported new team members, improving team productivity and workflow.
TVL - INFORMATION COMMUNICATIONS TECHNOLOGY – Dr. Juan A. Pastor Integrated National High School (2024-06 – 2026-03)
