Alfie Serafin
Customer-focused Business Administration graduate
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About
Customer-focused Business Administration graduate with experience in customer service, sales, inventory management, and administrative support. Strong communication, organizational, and problem-solving skills with the ability to assist customers and support daily operations.
Experience
Inventory Assistant (OJT/Extended Internship) - City General Services Office
(2025-11 - 2026-05)
- Assisted in government inventory validation and record checking.
- Encoded inventory data using excel and prepared organized reports.
Sales Promoter / Team Leader - OPPO Philippines
(2018-01 - 2021-12)
- Assisted customers and promoted products to achieve sales targets.
- Delivered quality customer service and product recommendations.
Sales Associate - Store Specialist Inc.
(2017-01 - 2018-12)
- Assisted 30-40 customers daily and handled sales transactions.
- Maintained product organization and stock monitoring.
Sales Representative - Vionic Medical Footwear
(2016-01 - 2017-12)
- Recommended suitable footwear based on customer needs.
- Handled customer service and sales transactions.
Customer Service Representative - PanAsiatic Solutions
(2014-01 - 2015-12)
- Handled inbound customer concerns and inquiries.
- Provided accurate information and customer support.
Education
Bachelor of Science in Business Administration (BSBA) - Operations Management - North Negros College (2022-01 - 2026-12)
Computer Programming - LASALTECH (2010-01 - 2012-12)
