Alyssa Mae Millan

Managed full-cycle recruitment and onboarding for office and field employees. Implemented HR policies that improved attendance compliance and workplace discipline. Supervised payroll coordination, employee relations, and performance evaluations.

HR Manager - The Depot Station Inc. - Imus

(2025-12 - 2026-07)

• Managed full-cycle recruitment and onboarding for office and field employees.
• Implemented HR policies that improved attendance compliance and workplace discipline.
• Supervised payroll coordination, employee relations, and performance evaluations.
• Conducted administrative hearings and handled employee disciplinary cases.
• Developed employee engagement and training programs to improve retention and productivity.
• Ensured compliance with labor laws, company policies, and government requirements.

Corporate HR Manager - 888 Tyron Inc. - Bacoor, Imus, Dasma, Coron

(2023-08 - 2025-12)

• Managed HR operations and employee relations across three sister companies with multiple sites.
• Handled labor concerns, disciplinary actions, administrative investigations, and due process procedures in compliance with Philippine labor laws.
• Prepared NTEs, disciplinary memoranda, hearing documents, and termination notices.
• Coordinated with legal counsel on labor cases, employee complaints, and compliance matters.
• Ensured compliance with DOLE regulations, company policies, and labor standards.
• Oversaw recruitment, onboarding, attendance monitoring, employee records, and overall HR administration.

HR Officer - Calyan Marketing - Imus

(2023-04 - 2023-08)

• Managed recruitment, onboarding, employee relations, and HR administration.
• Monitored attendance, leave, timekeeping, and payroll coordination.
• Handled employee disciplinary cases, documentation, and due process procedures.
• Maintained employee records, contracts, and government compliance requirements.
• Assisted in policy implementation, performance evaluation, and employee engagement activities.
• Coordinated manpower requirements and supported daily HR operations.

HR Generalist - 888 Golden Star Inc. - Imus

(2023-01 - 2023-04)

• Managed recruitment, onboarding, employee relations, and HR administrative functions.
• Handled attendance, timekeeping, payroll coordination, and employee records management.
• Assisted in disciplinary actions, due process procedures, and policy implementation.
• Coordinated government compliance requirements including SSS, PhilHealth, Pag-IBIG, and DOLE documentation.
• Supported training, performance evaluation, and employee engagement initiatives.
• Collaborated with department heads regarding staffing and workforce concerns.

CSR / Outbound Caller - 888 Golden Star Inc. - Imus

(2022-12 - 2023-01)

• Contacted customers to confirm parcel delivery preferences and availability for delivery acceptance.
• Assisted in managing high-volume customer coordination during parcel transfers from Shopee Express to J&T Express operations.
• Provided delivery updates, addressed customer concerns, and ensured accurate call documentation.
• Coordinated with delivery teams regarding customer responses and parcel status.
• Maintained professionalism and customer satisfaction while handling escalated delivery concerns.

Ticket Seller / Porter - Altaserv Inc. - Robinson General Trias

(2022-10 - 2022-12)

• Assisted customers with ticket purchasing, seat inquiries, and cinema schedules.
• Processed ticket sales and handled cash transactions accurately.
• Guided customers to cinema halls and provided general customer assistance.
• Maintained cleanliness and orderliness of cinema areas.
• Assisted in crowd control and ensured smooth customer flow during peak hours.
• Supported daily cinema operations and coordinated with staff for customer concerns.

PHIC Associate - Gentrimed Center and Hospital - General Trias

(2022-08 - 2022-10)

• Assisted patients with PhilHealth benefit inquiries, membership verification, and claim requirements.
• Processed PhilHealth documents, patient records, and hospital billing endorsements.
• Coordinated with patients, hospital departments, and PhilHealth representatives regarding claims and compliance requirements.
• Ensured accurate documentation and timely submission of PhilHealth claims.
• Maintained confidentiality of patient information and medical records.

Psychometrician Intern - Rightlife Rehabilitation Center - Indang

(2022-06 - 2022-06)

• Assisted in administering, scoring, and interpreting psychological assessments under supervision.
• Conducted intake interviews, behavioral observations, and documentation of client information.
• Prepared psychological reports, case summaries, and assessment records.
• Assisted clients during counseling sessions, assessments, and related psychological services.
• Maintained confidentiality of client records and complied with ethical standards and procedures.

HR Intern - Pusong Sikolohikal - Remote

(2022-06 - 2022-06)

• Assisted in recruitment, applicant screening, and interview scheduling.
• Prepared employee records, filing systems, and HR documentation.
• Supported onboarding, orientation, and attendance monitoring activities.
• Assisted in payroll, timekeeping, and administrative tasks.
• Coordinated with employees regarding HR concerns and company requirements.

Corporate work immersion - Creotec Philippines Inc. - Dasmarinas

(2018 - 2018)

• Assisted with administrative and clerical tasks including filing, encoding, and document preparation.
• Maintained records, organize office documents, and updated databases.
• Supported daily office operations and coordinated with different departments.
• Assisted in scheduling, receiving inquiries, and handling office correspondence.
• Performed general office support duties while maintaining confidentiality and professionalism.

Masters - Legal Studies and Juris Doctor - University of Perpetual Help (2024)

Bachelor in Science - Psychology - Cavite State University (2022)

Humanities and Social Sciences - Philippine Christian University (2018)

High School - Maranatha Christian Academy (2016)

Elementary - Maranatha Christian Academy (2012)

Certificate - Basic Korean Language Training - M.D. Korean Language Tutorial Center Inc. (2026)