Amie Bendicio

Highly analytical and execution-focused Senior Operations and Logistics Professional with over 20 years of hands-on experience optimizing supply chain workflows, warehouse processes, and high-volume inventory control systems. Proven track record of managing multi-channel fulfillment architectures, building standard operating procedures (SOPs) from the ground up, and engineering rigorous data reconciliation pipelines. Combines deep domain expertise in logistics analysis and bookkeeping with an agile, tech-forward mindset.

Uniquely positioned to write, evaluate, and structure advanced operational and logistics datasets for AI training models, ensuring elite-level accuracy, clarity, and real-world domain fidelity.

Senior Operations & Logistics Consultant / E-commerce Specialist - Fulfillment & Operations Consultancy (Upwork / Various Global Clients)

(2017-01 - 2026-12)

• Engineered and scaled backend fulfillment infrastructure for high-volume digital enterprises, routinely managing data workflows for up to 1,000 processed orders daily during peak operational cycles.
• Authored and executed comprehensive standard operating procedures (SOPs) for inventory tracking, multi-channel catalog syncing, and complex courier/3PL distributions.
• Built custom operational data models using advanced Excel and Google Sheets to audit physical-versus-system stock discrepancies, significantly cutting inventory loss.
• Conducted meticulous daily financial auditing using QuickBooks, including bank reconciliation, expense classification, and freight cost verification to protect operating margins.
• Evaluated, categorized, and resolved escalated logistics issues, managing customer touchpoints via Zendesk to continuously improve fulfillment speed and pipeline trust.

Senior Administrative Assistant (Operations & Finance) - Kitchen City

(2012-01 - 2017-12)

• Directed complex daily financial control procedures across corporate branches, including cash flow monitoring, multi-account bank deposits, and rigorous ledger reconciliation.
• Analyzed foundational supply chain cost models, tracking Cost of Goods Sold (COGS) and localized labor expenditures to deliver actionable data for leadership budget optimization.
• Supervised structural inventory audits across branches, standardizing data logging policies to ensure absolute documentation accuracy for internal and external compliance reviews.
• Coordinated end-to-end logistical and material adjustments between central warehouses and active branches, neutralizing supply chain bottlenecks.

Credit & Collection Officer / Operations Support - Kabisig Cooperative & Various Financial Institutions

(2007-01 - 2012-12)

• Managed multi-account portfolios, analyzing payment delinquency trends and optimizing risk recovery strategies to successfully rehabilitate distressed accounts.
• Audited complex ledger discrepancies and executed precise corrective journal data entry, ensuring perfect parity across localized banking databases.
• Managed end-to-end processing for branch operational workflows, including administrative task mapping, regulatory tracking, and high-precision payroll calculations.

Bachelor of Science - Agribusiness Management (Major in Cooperative Management) - Benguet State University

Associate - Computer Science - STI College