Andra Almaraz
Office Operations, Hospitality, Dispatch, Customer Service
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About
Dynamic and results-oriented office professional specializing in business operations and inventory management. Excels in organized record keeping and client relations/hospitality and customer service. Familiar with warehouse procedures, merchandising, schematics and planograms.
I am an avid swimmer and boater and I have a lot of knowledge pertaining to water safety and watercraft's. I love working with the public, customer service and problem solving. I am extremely reliable, an over achiever and always give 100% to my co-workers and related career.
I am looking for seasonal/part-time....with a possibility of full-time in the future.
Experience
Licensed Realtor at EXP Realty (2019-04 – Present)
Market, list and sell real estate. Customer Service and retaining clients through networking
Property/Trust Office Assistant at LA-Family Trust (2018-04 – Present)
Prepare paperwork for applicants, background checks, move in out, notice of violations, evictions and schedule repairs and services for rentals.
Operations Manager at Bayshore Country Market (2009-04 – 2017-11)
- Trained, mentored and motivated employees to maximize team productivity.
- Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
- Completed monthly, quarterly and annual bank reconciliations, payroll and taxes following federal and state guidelines
- Served restaurant table in front of house and supervised back of house productions
- Merchandised and stock shelves
Human Resource Administrator Assistant at Cafe Sevilla of Riverside (2008-01 – 2009-01)
- Prepared correspondence, accounting and financial documents for analysis.
- Calculated accurate wages, including overtime, salary, benefits and bonuses.
- Completed forecasts to determine needed inventory.
Operations Supervisor at Automotive and Diesel Systems/J & S Towing (1996-08 – 2007-10)
- Updated records of orders in physical and electronic database.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Ensured that all customers and clients received exceptional service and support.
Education
Seniors Real Estate Specialist SRES/STS in Real Estate Salesperson Certificate – Real Estate Express (2020-07)
Certificate in Spanish – Universidad Nacional Autonoma de Mexico (1991-09 – 1992-09)
Associate in Arts in Communications – Ohio University (1987-08 – 1991-06)


